Note: This is the 2011鈥�2012 edition of the eCalendar. Update the year in your browser's URL bar for the most recent version of this page, or click聽here to jump to the newest eCalendar.
For your Information Technology (IT) needs
苹果淫院's IT Services website is your one-stop shop for all central IT services at 苹果淫院. Visit www.mcgill.ca/it to:
- Find details on all IT services, including available training and support. Services are organized by categories such as "Telephone, Network and Wireless".
- Search the 苹果淫院 IT Knowledge Base for FAQs and supporting articles on all IT services. Search by keywords such as "my苹果淫院", or by specific article number.
- Send us your feedback or get help on an IT issue.
- Read featured articles on computer security, new software and other timely tips.
- Find out about new IT projects on the horizon.
- Check the status of IT systems at a glance and view IT announcements and scheduled downtimes.
Take an interactive video tour of IT services at . Here you'll learn about my苹果淫院, the University portal, and myCourses (for online course content). You鈥檒l also find information on accessing your 苹果淫院 email, connecting to the 苹果淫院 wireless network, taking computer clinics, and downloading free software available to students.
Logging In
Logging In
You need to use your 苹果淫院 Username (usually in the form of firstname.lastname [at] mail.mcgill.ca) and 苹果淫院 Password to access most central IT services including: my苹果淫院, myCourses, email, wireless and Virtual Private Network (VPN).
To find out your 苹果淫院 Username and set your 苹果淫院 Password:
- Log in to Minerva www.mcgill.ca/minerva (using your 9-digit 苹果淫院 ID number and your 6-character PIN).
- Go to Personal Menu > Password for 苹果淫院 Username
- Follow the onscreen instructions.
my苹果淫院 (the University portal)
my苹果淫院 (the University portal)
my苹果淫院 is the central access point where you:
- Read your email.
- Check myCourses.
- Get direct links to Minerva to view and update your student records and account information.
- Search the 苹果淫院 Library Catalogue.
- Keep abreast of the latest 苹果淫院 news.
Click my苹果淫院 at the top of the 苹果淫院 home page (www.mcgill.ca) or through the 苹果淫院 Quick Links, and sign in using your 苹果淫院 Username and 苹果淫院 Password.
myCourses
myCourses
Many of your courses will have online materials or activities such as assignments and readings, syllabuses, project guidelines, discussion forums, calendars, etc.
Access your online course content via myCourses at www.mcgill.ca/mycourses or through links within my苹果淫院.
- Sign in using your 苹果淫院 Username and 苹果淫院 Password.
- Click myCourses (WebCT Vista) to enter the site.
- Verify your browser settings using the Check Browser utility at the top-right corner of the page.
Find more information on myCourses for students at: www.mcgill.ca/it.
Your 苹果淫院 Email Address (usually in the form of firstname.lastname [at] mail.mcgill.ca) is the University's official means of email communication with you. For information on the policy, see E-mail Communications with Students at www.mcgill.ca/secretariat/policies/informationtechnology. Access your email at or through the my苹果淫院 portal using your 苹果淫院 Username and 苹果淫院 Password. View your 苹果淫院 Username, 苹果淫院 Email Address and set up your 苹果淫院 Password on the Minerva Personal Menu.
Online Student Directory
Online Student Directory
You can opt in to the student directory and make it easier for your fellow classmates to contact you. Find more on this service at www.mcgill.ca/directory/students.
Getting Connected
Getting Connected
You will need to use your 苹果淫院 Username and 苹果淫院 Password to access the services listed below. You can find more details on these services at www.mcgill.ca/it:
Wireless: Access the Internet using your laptop or other mobile device from virtually anywhere on campus, through the 苹果淫院 Wireless network. Log in to the Wireless network using your 苹果淫院 Username and 苹果淫院 Password.
Virtual Private Network (VPN): If you connect to the Internet with an Internet Service Provider (ISP), you need to establish a VPN connection to access 苹果淫院 restricted sites and resources (e.g., Library databases). Connect by VPN using your 苹果淫院 Username and 苹果淫院 Password. For instructions on setting up a VPN connection, search the IT Knowledge Base at www.mcgill.ca/it.
苹果淫院 Residences Telecommunications: For students living in 苹果淫院 Residences and 苹果淫院 Off-Campus Residences, there is REZ Voice and Data service (wired and wireless). For more information search the IT Knowledge Base at www.mcgill.ca/it
Computer Labs: Many faculties and departments offer their studentscomputer labs. For lab locations, computer availability and software/peripheral availability, see .
Connectivity@苹果淫院 iCare Clinic: Attend this free, hands-on clinic and learn how to configure your computer to connect to the Internet via wireless or modem, and how to set up a VPN connection. Find out how to register for IT Training at www.mcgill.ca/it.
Safe Computing
Safe Computing
Computing Safety iCare Clinic: Attend this free clinic and learn how to prevent viruses, spyware, adware and other malicious programs from infecting your computer. Find out how to register for IT Training at www.mcgill.ca/it.
Free software: Download free antivirus software and other campus software from 苹果淫院's Software
Licensing site at
www.mcgill.ca/software. Find out more about campus software and protecting your computer at
www.mcgill.ca/it.
Note: Be sure to uninstall any previous antivirus software from your
computer before installing new antivirus software.
Tips for keeping information secure: Read about steps you can take to protect your data and identity at www.mcgill.ca/it/information-security.
Set up your security questions in my苹果淫院
Set up your security questions in my苹果淫院
Setting up your security questions and answers for your 苹果淫院 Password allows you to use the Forgot Password? link found on several 苹果淫院 applications, in case you forget it.
Once you have set up your 苹果淫院 Password in Minerva, log in to my苹果淫院 () and click the link in the 苹果淫院 Password Security portlet. Follow the onscreen instructions to set up your own security questions and responses.
Need Help?
Need Help?
Welcome New Students: Take an interactive guided tour of IT services: at .
苹果淫院 IT Knowledge Base: Search the IT Knowledge Base at for setup instructions and answers to commonly asked questions about IT.
Getting Help?
Getting Help?
Contact the ICS Service Desk by submitting your request via a web form at www.mcgill.ca/it/get-started-it/need-help, or check phone and walk-in support hours at www.mcgill.ca/it.
Programs, Courses and University Regulations—2011-2012 (last updated Feb. 9, 2012) (disclaimer)
Programs, Courses and University Regulations—2011-2012 (last updated Feb. 9, 2012) (disclaimer)