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Project Name
English conversation and evaluation – CSSS du Grand Littoral
English conversation and immersion – CSSS de Thetford

Agency

CSSS and Partners
CSSS du Grand Littoral, CSSS de Thetford

Priority Objectives
English speakers arriving at these centres will receive necessary information, services and care in their own language: provide English-language intake for clients by telephone or at the centres; ask the right questions and provide the proper information; talk with the client to better understand the situation; use mostly English in meetings dealing with social services; use mostly English in emergencies

Target Personnel
Intake (29) Social Services (70) – CSSS du Grand Littoral
Intake (6) Health (42) Social Services (10) – CSSS de Thetford

Training Organizations
– CSSS du Grand Littoral
Commission scolaire des Appalaches – CSSS de Thetford

Description of Planned Activities
Needs analysis; placement testing; individualized learning; training evaluation; training certification; learning support outside of course times – CSSS du Grand Littoral.
Needs analysis, placement testing, immersion training, individualized learning, training evaluation, training certification, learning support outside of course times – CSSS de Thetford.
Prior maintenance of acquired skills and development activities:
Sponsorship by the Megantic English-speaking Community Development Corporation; English lunchtime conversation; reading articles and magazines in English; discussion between intake clerks or professionals from the same discipline.

Budget Allocation
$30,000