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CPAG 500 Lean Operations in Public Services (3 credits)

Offered by: Administration & Governance (School of Continuing Studies)

Overview

CPAG : Lean principles and how to apply processes needed to optimize cost while maintaining or improving service levels in the public sector. Particularities of service operations in a public environment and how process improvement methodologies can be used there.

Terms: Winter 2023

Instructors: Martel, Guy (Winter)

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