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Program Requirements
The Certificate in Health and Social Services Management will provide learners with an integrated base of management knowledge in the field of health and social services. It will focus on the development of skills in the day-to-day management of the provision of services in terms of both efficiency and human criteria.
Corequisite
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CCOM 205 Communication in Management 1 (3 credits) *
Overview
Communication (CCE) : Written and oral communication in Management (in English): emphasis on strategies for identifying, analyzing, and solving writing and speaking problems. Course work based on academic and professional communication in management.
Terms: Fall 2012, Winter 2013
Instructors: Menon, Nirmala Ann; Greenfield, Norma Kathleen; Pengelley, Heather (Fall) Menon, Nirmala Ann; Laver, Susan Patricia; Greenfield, Norma Kathleen; Pengelley, Heather (Winter)
Because this course uses a workshop format, attendance at first class is desirable.
Continuing Studies: requirement for the EA, AAC, and the Canadian Institute of Management.
* or the Exemption by Examination Test
Required Courses (30 credits)
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CACC 520 Accounting for Management (3 credits)
Overview
Accountancy : This course covers financial and managerial accounting. The course provides an understanding of the various financial statements as well as cost behaviour, cost/volume/profit relationships, budgets, responsibility accounting and relevant costing.
Terms: Fall 2012, Winter 2013, Summer 2013
Instructors: Cohen, Thierry; Lapointe, Deirdre (Fall) Cohen, Thierry; Lapointe, Deirdre (Winter) Parent, Kevin Paul; Cohen, Thierry (Summer)
Corequisite: CMS2 500
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CGMG 210 Fundamentals of Project Management (3 credits)
Overview
General Management : Fundamental principles and best practices of project management essential to the successful development of projects or other complex undertakings within an organization; includes methods for defining, planning, and scheduling activities and resources.
Terms: Fall 2012, Winter 2013, Summer 2013
Instructors: Gauthier, Sylvain (Fall) Gauthier, Sylvain (Winter) Farha, Shadi (Summer)
Restrictions: Open to students currently in a program. Not open to Special Students.
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CHLC 351 Foundations of Health and Social Services Systems (3 credits)
Overview
Health Care : This course will provide an overview of private and public social services within Quebec and its evolution over the last century. Will examine the structures, functions and relations of social organizations. Students will achieve an understanding of the nature of the social services and the subjective impact of seeking and providing help.
Terms: Winter 2013
Instructors: Robinson, Beverley (Winter)
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CHLC 401 Evaluation of Health and Social Services (3 credits)
Overview
Health Care : The responsibility of agency management for the timely appraisal of activities. Topics include: program definition and quality of service, evaluation methods, problems and limitations of evaluation research, assessment of project feasibility, the distribution and operational uses of quality control information, internal and external points of view, politics of evaluation, relation to budgeting and to self-evaluation.
Terms: Winter 2013
Instructors: Amar, Michel (Winter)
Prerequisite: CHLC 500
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CHLC 410 Fundamentals of Health and Social Services Info Systems (3 credits)
Overview
Health Care : Fundamental approaches of information systems and data management.Topics covered include: integration of technology in the health care system; use of information technology and management systems to improve access, quality, safety and efficiency.
Terms: This course is not scheduled for the 2012-2013 academic year.
Instructors: There are no professors associated with this course for the 2012-2013 academic year.
Corequisite: CHLC 351.
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CHLC 415 Foundations of Legal & Ethical Aspects (3 credits)
Overview
Health Care : The legal and ethical issues relevant to the health care system in Quebec. Topics include: major legislation relevant to the health care system; the relationship between civil and criminal law; law and medicine; law and ethics; human rights, professional responsibility and liability.
Terms: This course is not scheduled for the 2012-2013 academic year.
Instructors: There are no professors associated with this course for the 2012-2013 academic year.
Corequisite: CHLC 351.
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CPRL 221 Professional Communication and Networking (3 credits)
Overview
Public Relations : Fundamental theories and practices of communication and networking (internal and external) in the workplace. Writing, speaking, presentation and team interaction skills.
Terms: Summer 2013
Instructors: Walsh, Brendan (Summer)
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MGCR 222 Introduction to Organizational Behaviour (3 credits)
Overview
Management Core : Individual motivation and communication style; group dynamics as related to problem solving and decision making, leadership style, work structuring and the larger environment. Interdependence of individual, group and organization task and structure.
Terms: Fall 2012, Winter 2013, Summer 2013
Instructors: Suissa, Zina; Fraser, James K; Rosenstein, Irving; Hewlin, Patricia; Sepinwall, Sharyn; Yao, Yongheng (Fall) Yao, Yongheng; Suissa, Zina; Fraser, James K; Rosenstein, Irving; Huising, Ruthanne; Noh, Sung Chul; Banerjee, Mallika (Winter) Sepinwall, Sharyn; Rosenstein, Irving; Fraser, James K (Summer)
Continuing Studies: requirement for CMA, CGA, the EA of AACI, and the Institute of Internal Auditors
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ORGB 420 Managing Organizational Teams (3 credits)
Overview
Organizational Behaviour : Theory, research, and applications. Principles of team processes and effectiveness in organizational settings, specifically the theoretical developments and empirical findings of group dynamics and team effectiveness, and practical strategies and skills for successful management of organizational teams.
Terms: Winter 2013, Summer 2013
Instructors: Brosseau, Ann; Du Couturier-Nichol, Garrfield (Winter) Suissa, Zina (Summer)
Prerequisite: MGCR 222
Continuing Studies: requirement for I.C.B.
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ORGB 421 Managing Organizational Change (3 credits)
Overview
Organizational Behaviour : Organizational change theory and techniques are examined with an emphasis on techno-structural interventions such as Quality-of-Work-Life approaches. Through simulations and case-studies, the course explores initiatives in organizational change, primarily in contemporary Canadian organizations. It also includes opportunities for "hands-on" experience in work and organization redesign.
Terms: Fall 2012, Winter 2013
Instructors: Campbell, Elizabeth (Fall) Saggers, Robert E; Bartlett, Lloyd (Winter)
Complementary Course (3 credits)
3 credits from:
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CGMG 210 Fundamentals of Project Management (3 credits)
Overview
General Management : Fundamental principles and best practices of project management essential to the successful development of projects or other complex undertakings within an organization; includes methods for defining, planning, and scheduling activities and resources.
Terms: Fall 2012, Winter 2013, Summer 2013
Instructors: Gauthier, Sylvain (Fall) Gauthier, Sylvain (Winter) Farha, Shadi (Summer)
Restrictions: Open to students currently in a program. Not open to Special Students.
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CORG 450 Workplace Health and Safety (3 credits)
Overview
Organizational Behaviour : Basic components of effective health and safety policies, programs and current legislation (CSST, WHMIS, safety committees) focusing on proactive management to ensure employees have clearly defined accountabilities for accident prevention: hazardous materials, loss prevention, workers' compensation claims, employee assistance plans, work life quality, preventative health issues, and ergonomic standards.
Terms: Fall 2012
Instructors: Robinson, Beverley (Fall)
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INSY 332 Accounting Information Systems (3 credits)
Overview
Information Systems : Accounting cycles and information flows and the systems that manage those flows. Principals of systems development and data management as relates to accounting information. Relationship between accounting applications and transaction processing systems. Practical experience with accounting packages.
Terms: Fall 2012, Winter 2013, Summer 2013
Instructors: Nizami, Tariq (Fall) Nizami, Tariq (Winter) Nizami, Tariq (Summer)
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ORGB 420 Managing Organizational Teams (3 credits)
Overview
Organizational Behaviour : Theory, research, and applications. Principles of team processes and effectiveness in organizational settings, specifically the theoretical developments and empirical findings of group dynamics and team effectiveness, and practical strategies and skills for successful management of organizational teams.
Terms: Winter 2013, Summer 2013
Instructors: Brosseau, Ann; Du Couturier-Nichol, Garrfield (Winter) Suissa, Zina (Summer)
Prerequisite: MGCR 222
Continuing Studies: requirement for I.C.B.
School of Continuing Studies—2012-2013 (last updated Apr. 29, 2013) (disclaimer)