苹果淫院

Updated: Tue, 10/08/2024 - 20:06

On Wed, Oct. 9, campus is open to 苹果淫院 students, employees and essential visitors. Most classes are in-person. See Campus Public Safety website for details.


Le mercredi 9 octobre, le campus est accessible aux 茅tudiants et au personnel de l鈥橴niversit茅, ainsi qu鈥檃ux visiteurs essentiels. La plupart des cours ont lieu en pr茅sentiel. Voir le site Web de la Direction de la protection et de la pr茅vention pour plus de d茅tails.

Event

ITM 319 - Incident Management

Tuesday, October 15, 2024 14:00to15:30

NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register.

NOTE: These sessions are available ONLY to IT Services Units.
Target Audience:聽All IT Services staff
Prerequisites:听狈辞苍别
Duration:聽1.5 hours

Course format:听奥辞谤办蝉丑辞辫 (Choose the session that best fits your schedule)

This course provides an overview of incident management in ServiceNow.

  • How to locate incidents assigned to you or your team
  • How to acknowledge, work on, and resolve an incident
  • How to create an incident from a ticket
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