/newsroom/taxonomy/term/9524/all en /newsroom/channels/news/experts-us-seeking-25m-air-canada-being-slow-refund-customers-331554 <p>The U.S. Department of Transportation is seeking a $25.5 million US penalty against Air Canada for "failing to provide consumers prompt refunds" after cancelling their flights amid the COVID-19 pandemic. In a "notice of enforcement proceeding" issued by the department on Tuesday, June 15, the Office of Aviation Consumer Protection says Air Canada "unlawfully failed to provide timely refunds" for flights between the United States and Canada that were cancelled or significantly changed. (<a href="https://www.cbc.ca/news/business/air-canada-refunds-u-s-1.6066398">CBC News</a>)</p> Tue, 15 Jun 2021 20:36:45 +0000 frederique.mazerolle@mcgill.ca 269873 at /newsroom /newsroom/channels/news/experts-federal-government-approves-air-canada-purchase-transat-inc-328550 <p>The federal government has approved Air Canada's purchase of competing airline Transat A.T. Inc. under a series of strict terms and conditions the government says "are in the interest of Canadians." A statement released by the transport minister's office said the impact of COVID-19 was a key factor in the final decision to approve the purchase. (<a href="https://www.cbc.ca/news/politics/federal-government-air-canada-transat-1.5911340" target="_blank">CBC News</a>)</p> <p>Here are some experts from ƻ����Ժ that can provide comment on this issue:</p> Fri, 12 Feb 2021 20:31:54 +0000 frederique.mazerolle@mcgill.ca 256613 at /newsroom /newsroom/channels/news/expert-second-phase-air-passenger-rights-comes-effect-canada-303485 <p>With the holiday season fast approaching and Canadians finalizing their travel plans, the federal government’s second wave of air passenger protections has come into full effect. As of Dec. 15, airlines now must abide by the Canadian Transportation Agency’s (CTA) second set of rules intended to protect travellers when their trips don’t go as planned. (<a href="https://www.ctvnews.ca/canada/passenger-bill-of-rights-the-air-travel-rules-coming-into-effect-in-december-1.4692503">CTV News</a>).</p> <p>Here is an expert from ƻ����Ժ that can provide comment on this issue:</p> Mon, 16 Dec 2019 21:50:47 +0000 frederique.mazerolle@mcgill.ca 191085 at /newsroom /newsroom/channels/news/experts-air-canada-will-buy-air-transat-297253 <p>Air Canada will buy Air Transat, offering $13 a share, or about $ 520 million, for its rival. (<a href="https://www.lapresse.ca/affaires/entreprises/201905/16/01-5226315-air-canada-va-acheter-transat.php">La Presse</a>)</p> <p>Here are experts to comment what this transaction means for the consumers and the industry:</p> Thu, 16 May 2019 13:32:56 +0000 vincent.allaire@mcgill.ca 163065 at /newsroom /newsroom/channels/news/expert-air-passenger-bill-rights-269206 <p>“A new air passenger bill of rights would punish airlines for keeping people on the tarmac longer than three hours, forcing them to compensate passengers. But it would not compel carriers to disembark a plane delayed for long periods.” (<a href="http://www.cbc.ca/news/politics/transat-bill-rights-ottawa-tarmac-1.4231286">CBC</a>)</p> <div> <p><strong><a href="/continuingstudies/instructors/biographies/gradek-john">John Gradek</a>, lecturer, School of Continuing Studies, ƻ����Ժ</strong></p></div> Wed, 02 Aug 2017 15:51:19 +0000 priya.pajel@mail.mcgill.ca 32130 at /newsroom