/it/taxonomy/term/4/all en /it/channels/news/wi-fi-network-action-required-devices-ios-and-macos-renew-certificate-357758 <p>On Friday, June 21, the security certificate that secures authentication to Æ»¹ûÒùÔº's wpa.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca Wi-Fi networks will be renewed. This certificate allows you to sign on to the Wi-Fi network in a secure manner.  </p> <p>For Android and most Windows devices, the change will be seamless, and no action is required. However, devices that run iOS and MacOS will display a message prompting users to accept the new certificate. </p> Tue, 18 Jun 2024 13:43:09 +0000 jessica.jones2@mcgill.ca 46017 at /it /it/channels/news/important-please-review-your-ms-public-teams-groups-may-27-2024-357285 <p><em>La version française suit.</em></p> <p>The following is a message from Æ»¹ûÒùÔº IT Services.</p> <p><strong>ALL owners of "Public" MS Teams groups are required to audit their groups.</strong></p> Wed, 08 May 2024 20:48:45 +0000 uma.viswanathan@mcgill.ca 45957 at /it /it/channels/news/important-update-march-18-authy-desktop-has-been-discontinued-install-oneauth-continue-355536 <p>The Authy desktop apps for Windows, macOS and Linux has been<strong> </strong>discontinued by the vendor and will<strong> no longer be supported as authentication method after</strong> <strong>March 18, 2024</strong>. Please<strong> install the secure alternative application, OneAuth to continue authentication on your Windows or Mac device.</strong></p> <p>When opening the Authy desktop app you may notice the following message from the vendor: </p> Tue, 20 Feb 2024 14:35:48 +0000 jessica.jones2@mcgill.ca 45886 at /it /it/channels/news/it-services-2023-annual-report-now-available-356525 <p>Take a look back at IT Services’ achievements in 2023, another busy year of providing Æ»¹ûÒùԺ’s nearly 50,000 students, staff, and faculty with a unified, secure, sustainable, and strategic digital experience. We invite you to read our <a href="/it/annual-report" rel="nofollow noopener noreferrer" target="_blank" title="/it/annual-report">Annual Report</a>.</p> Thu, 28 Mar 2024 19:54:23 +0000 jessica.jones2@mcgill.ca 45932 at /it /it/channels/news/uprint-anywhere-downtime-scheduled-thursday-february-22-500pm-800pm-355518 <p><strong>uPrint Anywhere, the email –based solution that allows you to print from your mobile devices, will undergo maintenance on Thursday, February 22, 2024, from 5:00pm to 8:00pm.  </strong></p> Mon, 19 Feb 2024 21:45:39 +0000 jessica.jones2@mcgill.ca 45885 at /it /it/channels/news/phishing-scam-re-final-reminder-complete-name-docsonline-docs-e-sign-63-mcgill-project-08revised-352791 <p>A phishing email is targeting the Æ»¹ûÒùÔº community with the subject "RE: Final Reminder: Complete: [name] DocsOnline Docs Via E-Sign #63 - Mcgill Project-08(REVISED)."  See an example of the message above.</p> Fri, 17 Nov 2023 18:49:07 +0000 james.c.martin@mcgill.ca 45725 at /it /it/channels/news/elevating-security-enhancing-2fa-327663 <p>In Æ»¹ûÒùԺ’s ongoing efforts to strengthen our security, we will continue to introduce enhancements to Microsoft Authenticator, including: </p> Wed, 13 Jan 2021 19:45:14 +0000 sara.distefano@mcgill.ca 44322 at /it /it/channels/news/safe-usage-your-mcgill-username-and-password-351172 <p>Weak or stolen passwords are hackers’ primary points of entry. If you use the same password for various accounts (even if it a strong password), a security breach for one of those accounts puts all accounts at risk.</p> <p>If you are prompted to <b>create new credentials</b>, make sure to <a href="https://mcgill.service-now.com/itportal?id=kb_article_view&sysparm_article=KB0010918">create a unique password</a> for your new account and:</p> Thu, 21 Sep 2023 17:12:52 +0000 sara.distefano@mcgill.ca 45545 at /it /it/channels/news/phishing-scam-mcgill-authentication-namemcgillca-expires-date-350870 <p>A phishing email is targeting the Æ»¹ûÒùÔº community with the subject "Mcgill Authentication For [name]@mcgill.ca Expires on [date]".  See an example of the message above. The message contains a QR code and asks you to scan it with your phone camera: </p> <p>"Message date: [date]</p> <p>Promptly scan below QR code with your phone camera to release HELD messages </p> <p>[<em>fraudulent QR code</em>]</p> <p>Some messages failed to load and could'nt be delivered."</p> <p> </p> Tue, 12 Sep 2023 21:15:30 +0000 uma.viswanathan@mcgill.ca 45530 at /it /it/channels/news/phishing-scam-attention-chairpsychiatry-re-authenticate-2-factor-authentication-2fa-september-2023-350993 <p>A phishing email is targeting the Æ»¹ûÒùÔº community with the subject "(Attention chair.psychiatry) | Re-authenticate 2 Factor Authentication (2Fa) | September 2023".  See an example of the message above. The message contains a QR code and asks you to scan it with your phone camera: </p> <p>"Dear User:</p> <p>Your authenticator session has expired today. Kindly re-authentication with your mobile device to avoid being locked out of your email account. </p> <p><strong>Quickly scan the QR Code below with your smartphone camera to re-authenticated your password security.</strong></p> Fri, 15 Sep 2023 15:31:44 +0000 uma.viswanathan@mcgill.ca 45533 at /it /it/channels/news/resolved-facilities-and-space-management-system-famis-now-available-349799 <p>The issue affecting Facilities and Space Management System (FAMIS) is now resolved and the system is now available. </p> <p><strong>Original message: </strong>Æ»¹ûÒùÔº's Facilities and Space Management System (FAMIS) is currently unavailable. IT Services is working towards a resolution. We thank you for your patience. </p> <p> </p> Mon, 21 Aug 2023 14:18:17 +0000 uma.viswanathan@mcgill.ca 45509 at /it /it/channels/news/resolved-course-synchronization-issue-mycourses-349949 <p><strong>Update: </strong>The issue affecting course synchronization in myCoures has been resolved.</p> <p><strong>Original message, published on August 24, 2023: </strong></p> <p>Currently, there are several courses experiencing synchronization issues with myCourses.  Additionally, there are students and instructors who are not correctly enrolled in these courses.  In some cases, courses appear as synchronized or created in Banner and Minerva, while myCourses does not reflect any record of these courses. </p> Wed, 23 Aug 2023 20:42:25 +0000 sara.distefano@mcgill.ca 45512 at /it /it/channels/news/resolved-non-credit-course-registration-system-experiencing-issues-349931 <p>The issues affecting the non-credit course registration system have now been resolved. </p> <p><strong>Original announcement: </strong>A technical issue is affecting the non-credit course registration system. As a result, students of the School of Continuing Studies may be unable to access Æ»¹ûÒùÔº services. IT Services is working towards a resolution, and we thank you for your patience during this time.</p> <p> </p> Wed, 23 Aug 2023 14:37:28 +0000 uma.viswanathan@mcgill.ca 45511 at /it /it/channels/news/phishing-scam-completed-complete-sign-7-34499-07-monday-july-2023-349081 <p>There is a phishing email targeting the Æ»¹ûÒùÔº community with the subject "<strong>Completed: Complete with Via-Sign: #7 - 34499-07-# Monday July 2023</strong>". The message body contains a fraudulent link. </p> <p> </p> Mon, 17 Jul 2023 20:50:07 +0000 uma.viswanathan@mcgill.ca 45486 at /it /it/channels/news/phishing-scam-microsoft-de-activation-progress-348318 <p>There is a phishing email targeting the Æ»¹ûÒùÔº community with the subject "Microsoft De-Activation In Progress".  See an example of the message above. The example we received says,</p> <p>"Dear User,</p> <p>This is the last time we will notify you that we'll stop processing incoming emails in your school account, and the reason is you failed to verify your Microsoft account which may lead to the permanent deletion of your account from our database in the next few hours.</p> <p>Kindly take a minute to complete our email verification below</p> Fri, 12 May 2023 20:20:39 +0000 jessica.jones2@mcgill.ca 45411 at /it