/it/taxonomy/term/189/all en /it/channels/news/it-services-2023-annual-report-now-available-356525 <p>Take a look back at IT Services’ achievements in 2023, another busy year of providing Æ»¹ûÒùԺ’s nearly 50,000 students, staff, and faculty with a unified, secure, sustainable, and strategic digital experience. We invite you to read our <a href="/it/annual-report" rel="nofollow noopener noreferrer" target="_blank" title="/it/annual-report">Annual Report</a>.</p> Thu, 28 Mar 2024 19:54:23 +0000 jessica.jones2@mcgill.ca 45932 at /it /it/channels/news/closed-win-hoodie-enter-it-services-virtual-scavenger-hunt-contest-349747 <p>The IT Services Virtual Scavenger Hunt contest is now closed. Thank you to everyone who entered - we will contact the winners shortly. </p> <p>***</p> <p>Welcome to a new term! The <strong>IT Services Virtual Scavenger Hunt </strong>is now open to all Æ»¹ûÒùÔº students. Take our quiz and enter to win a Æ»¹ûÒùÔº hoodie! Details below. </p> <p><b>How to enter: </b></p> Thu, 17 Aug 2023 16:27:03 +0000 uma.viswanathan@mcgill.ca 45506 at /it /it/channels/news/uniweb-decommissioning-aug11-2023-348681 <p>On <strong>August 11, 2023</strong>, UNIWeb will no longer be accessible to Æ»¹ûÒùÔº staff and students.  Given the very low usage rate and relatively high cost of the UNIWeb license, the decision has been taken to discontinue access to this tool. </p> <p>Refer to the <a href="/it/files/it/announcement_from_academic_personnel_office_uniweb_decommissioning_august_11_2023.pdf">full message from the Academic Personnel Office</a>.</p> Fri, 09 Jun 2023 18:59:47 +0000 sara.distefano@mcgill.ca 45424 at /it /it/channels/news/update-technical-issue-affecting-mcgill-marketplace-mmp-now-resolved-348331 <p>UPDATE: The technical issue affecting MMP is now resolved. </p> <p><strong>Original message, published May 15, 2023:</strong></p> <p>We are experiencing a technical issue with MMP. You can continue submitting your purchase requisitions; however, there may be delays in issuing POs to the supplier. We are working on resolving the issue.</p> Mon, 15 May 2023 18:52:51 +0000 uma.viswanathan@mcgill.ca 45413 at /it /it/channels/news/zoom-licenses-will-be-reset-may-18-2023-your-login-required-reactivate-privileges-348053 <p>On May 18, 2023, Æ»¹ûÒùÔº will reset its Zoom licenses back to their basic (default) setting for account maintenance purposes and to remove inactive accounts. In order to reinstate your full Zoom account functionality, you will need to login anew. With the basic account setting, meeting times will be shorter and you will not be able to create recordings.  You may reactivate your license and additional privileges by logging in to your Zoom account any time after this reset at <a href="https://mcgill.zoom.us">https://mcgill.zoom.us</a>.</p> Wed, 26 Apr 2023 14:35:00 +0000 uma.viswanathan@mcgill.ca 45401 at /it /it/channels/news/free-research-computing-services-researchers-calcul-quebec-344051 <p>Æ»¹ûÒùÔº is a founding member of <a href="https://www.calculquebec.ca/">Calcul Québec</a>, a consortium of Québec Universities whose objective is to provide <a href="https://alliancecan.ca/en/services/advanced-research-computing">Advanced Research Computing (ARC)</a> infrastructure and expertise to the research community.</p> <p><b>What services are offered?</b></p> <p>Æ»¹ûÒùÔº and Calcul Québec work closely together to offer the following services:</p> Mon, 05 Dec 2022 14:46:30 +0000 sara.distefano@mcgill.ca 45248 at /it /it/channels/news/mycourses-processing-delays-course-enrolment-and-unenrolment-344787 <p>An issue affecting myCourses is causing processing delays with course enrolment and unenrolment. Users may not immediately see their updated enrolment records on myCourses. </p> <p>We thank you for your patience while we work to resolve the issue. </p> Mon, 09 Jan 2023 19:04:32 +0000 uma.viswanathan@mcgill.ca 45276 at /it /it/it-stats-glance <h2>Winter 2024 statistics</h2> <p>Here is an overview of some of our IT efforts during the Winter 2024 semester. We proudly continue to support the Æ»¹ûÒùÔº community as we study, teach, and work.</p> <div class="three-column-1"> <bignumber> <bncaption>Microsoft 365 Portal users:</bncaption> <bnvalue>55,551</bnvalue> <bncaption>Average per day</bncaption> </bignumber> <p style="text-align:center"><a href="https://mcgill.service-now.com/itportal?id=kb_article_view&sysparm_article=KB0011336">Learn more about Microsoft 365</a></p></div> Mon, 26 Sep 2022 20:35:14 +0000 stephane.boivin@mcgill.ca 45206 at /it /it/channels/news/updates-mcgills-anti-virus-software-messages-displayed-windows-machines-during-scheduled-update-343062 <p>Æ»¹ûÒùÔº-managed desktop and laptop Windows computers will receive an important security update <strong>beginning on October 31, 2022</strong>. Cisco Secure Endpoint, Æ»¹ûÒùԺ’s antivirus software, will receive its regularly scheduled, monthly update. The process to update all affected machines will take approximately 2 weeks.</p> Thu, 27 Oct 2022 22:16:45 +0000 uma.viswanathan@mcgill.ca 45218 at /it /it/channels/news/introducing-gartner-technical-resource-library-336079 <p>In line with our strategic goal to be a first-class learning organization, ƻ¹ûÒùÔº has engaged with Gartner, an industry-leading research and advisory service, to deepen and expand our insight into IT industry best practices and trends. We are pleased to announce that all members of the Æ»¹ûÒùÔº community (administrative staff, academic staff, researchers, students) now have access to this Gartner resource.</p> Mon, 10 Jan 2022 14:40:02 +0000 kristin.mueller-heaslip@mcgill.ca 44777 at /it