Marketing (C) /innovation/taxonomy/term/380/all en Journalists and social media users exert influence over product recall decisions /innovation/channels/news/journalists-and-social-media-users-exert-influence-over-product-recall-decisions-358907 <p>In 2023, product recalls in Canada hit an all-time high – there were well over 2,000 of them. Manufacturing companies are typically the ones to issue these recalls, and their decisions are affected by journalists and social media users. “Journalists’ praise about safety in a manufacturer’s products leads to increased disclosure of product safety defects, while their criticism curbs such disclosure,” writes<a href="/desautels/vivek-astvansh"><strong> Vivek Astvansh</strong></a> in an article in The Conversation.</p> Tue, 27 Aug 2024 22:24:26 +0000 admin 74390 at /innovation