Dean of 苹果淫院 Desautels
Faculty of Management
Dr. Yolande E. Chan
Messages from the Dean
Welcome Message
EDI Message
Dean's EDI Update
Impact Report 2021-22
Dean and James 苹果淫院 Professor, Desautels Faculty of Management at 苹果淫院
Dr. Yolande E. Chan joined 苹果淫院鈥檚 Desautels Faculty of Management as Dean and James 苹果淫院 Professor in August 2021.
Prior to joining Desautels, Dean Chan served as Associate Dean of Research, PhD and MSc Programs, and the E. Marie Shantz Chair of Digital Technology at Smith School of Business at Queen鈥檚 University. A gifted educator, Dean Chan received the Commerce Teaching Excellence Award and the Commerce Professor Student Life Award given to the professor who has contributed most to the student life of the graduating class. Dean Chan has also received the Queen鈥檚 University Distinguished Service Award, the Queen鈥檚 University Award for Excellence in Graduate Supervision, and a Smith School Researcher Achievement Award. She has previously served as Queen鈥檚 University鈥檚 Associate Vice-Principal (Research). Before joining academia, she worked with Andersen Consulting (now Accenture).
Dean Chan holds a PhD in Business Administration from Ivey Business School at Western University, an MPhil in Management Studies from Oxford University (as a Rhodes Scholar), and SM and SB degrees in Electrical Engineering and Computer Science from Massachusetts Institute of Technology. Her research focuses on innovation, knowledge strategy, digital strategy, and business-IT alignment. Her work has been published in all 11 journals in the Association for Information Systems (AIS) Senior Scholars鈥 List of Premier Journals (Decision Support Systems, European Journal of Information Systems, Information & Management, Information and Organization, Information Systems Journal, Information Systems Research, Journal of the AIS, Journal of Information Technology, Journal of MIS, Journal of Strategic Information Systems, and MIS Quarterly).
Dean Chan is a Distinguished Cum Laude member, Fellow, and LEO Award winner of the Association for Information Systems. The LEO Award recognizes outstanding scholars in the field of information systems who have made a global impact on the field.
Doyenne et professeure titulaire d鈥檜ne chaire James 苹果淫院, Facult茅 de gestion Desautels de l鈥橴niversit茅 苹果淫院
Yolande E. Chan s鈥檈st jointe 脿 la Facult茅 de gestion Desautels de l鈥橴niversit茅 苹果淫院 脿 titre de doyenne et de professeure titulaire d鈥檜ne chaire James 苹果淫院 en ao没t 2021.
Auparavant, elle a occup茅 le poste de vice-doyenne 脿 la recherche et aux programmes de doctorat et de ma卯trise et a 茅t茅 titulaire d鈥檜ne chaire de technologie num茅rique E. Marie Shantz 脿 l鈥櫭塩ole de commerce Smith de l鈥橴niversit茅 Queen鈥檚. Professeure dou茅e, la doyenne Chan a re莽u le Commerce Teaching Excellence Award et le Commerce Professor Student Life Award remis aux membres du corps professoral ayant le plus contribu茅 脿 la vie 茅tudiante de la promotion. Elle a aussi remport茅 les prix Distinguished Service Award, Award for Excellence in Graduate Supervision et Smith School Researcher Achievement Award de l鈥橴niversit茅 Queen鈥檚. Elle a pr茅c茅demment occup茅 le poste de vice-principale adjointe 脿 la recherche 脿 l鈥橴niversit茅 Queen鈥檚. Avant de se consacrer au monde universitaire, elle a travaill茅 chez Andersen Consulting (aujourd鈥檋ui Accenture).
La doyenne Chan d茅tient un doctorat en administration des affaires de l鈥櫭塩ole de commerce Ivey de l鈥橴niversit茅 Western. Elle a 茅galement d茅croch茅 une ma卯trise en 茅tudes de gestion de l鈥橴niversit茅 d鈥橭xford, o霉 elle a 茅tudi茅 en tant que boursi猫re de la fondation Cecil Rhodes. Enfin, elle a obtenu un baccalaur茅at et une ma卯trise en g茅nie 茅lectrique et en informatique du Massachusetts Institute of Technology. Ses recherches portent sur l鈥檌nnovation, la strat茅gie du savoir, la strat茅gie num茅rique et l鈥檋armonisation des TI avec les affaires. Ses travaux ont 茅t茅 publi茅s dans les 11 revues de premier plan faisant partie de la liste 茅tablie par le College of Senior Scholars de l鈥橝ssociation for Information Systems (Decision Support Systems, European Journal of Information Systems, Information & Management, Information and Organization, Information Systems Journal, Information Systems Research, Journal of the AIS, Journal of Information Technology, Journal of MIS, Journal of Strategic Information Systems et MIS Quarterly).
La doyenne Chan est membre distingu茅e avec mention de l鈥橝ssociation for Information Systems et a remport茅 un LEO Award octroy茅 par cette association. Ce prix reconna卯t la contribution exceptionnelle d鈥檜n chercheur ou d鈥檜ne chercheuse qui a exerc茅 une influence mondiale dans le secteur des technologies de l鈥檌nformation.
Yolande E. Chan
Ph.D. in Business Administration (MIS)
Ivey Business School, Western University (1992)
M.Phil. in Management Studies
Oxford University (1984)
S.M. in Electrical Engineering & Computer Science
Massachusetts Institute of Technology (1982)
S.B. in Electrical Engineering
Massachusetts Institute of Technology (1982)
Smith School of Business, Queen鈥檚 University
E. Marie Shantz Chair of MIS Emeritus (2021 - Present)
Associate Dean (Research and PhD-MSc Programs) (2017 鈥 2021)
Associate Vice-Principal (Research) (2013 - 2016)
Director, The Monieson Centre (2006-2011)
Full Professor (2003 - 2021)
Assistant and Associate Professor (1991 - 2003)
Refereed Journal Articles
Ahuja, Suchit, Yolande E. Chan, and Rashmi Krishnamurthy. 鈥淩esponsible Innovation with Digital Platforms: Cases in India and Canada.鈥 Information Systems Journal 33, no. 1 (2023): 76-129.
Lumor, Truth, Mirja Pulkkinen, Yolande E. Chan, and Ari Hirvonen. Exploring the Renewal of IT-enabled Resources from a Structural Perspective. Communications of the AIS 53 (2023).
Fedorowicz, Jane, Fay Cobb Payton, Yolande E. Chan, Yong Jin Kim and Dov Te鈥檈ni. 鈥淒EI in the IS Discipline: What can we do Better.鈥 Editorial in the Journal of Strategic Information Systems 32, no. 2 (2023).
Sadreddin, Arman, and Yolande E. Chan. 鈥淧athways to Developing Information Technology-Enabled Capabilities in Born-Digital New Ventures.鈥 International Journal of Information Management 68 (2023).
Sadreddin, Arman, Farzam Boroomand, and Yolande E. Chan. 鈥淒igital Product Architecture and Customer Agility: Evidence from New Digital Ventures.鈥 Communications of the AIS 52 (2023).
Nevo, Saggi, and Yolande E. Chan. 鈥淎ssessing a Manuscript鈥檚 State of Readiness on its Journey towards Publication.鈥 Editorial in the Journal of Strategic Information Systems 32, no. 1 (2023).
Levallet, Nad猫ge, and Yolande Chan. 鈥淯ncovering a New Form of Digitally-enabled Agility: An Improvisational Perspective.鈥 European Journal of Information Systems 31, no. 6 (2022): 681鈥708.
Chan, Yolande E., Rashmi Krishnamurthy, and Arman Sadreddin. 鈥淒igitally-enabled University Incubation Processes.鈥 Technovation 118 (2022).
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Li, Ting, Yolande E. Chan, and Nad猫ge Levallet. 鈥淟everaging Digital Resources for Strategic Advantage: Lessons Learned from Instacart.鈥 MIS Quarterly Executive 21, no. 3 (2022): 227-239.
Boroomand, Farzam and Yolande E. Chan. 鈥淒igital Absorptive Capacity: Developing an Instrument.鈥 Knowledge Management Research & Practice, published online October 2022.
Ghawe, Ali, and Yolande Chan. 鈥淚mplementing Disruptive Technologies: What have we Learned?鈥 Communications of the AIS 50 (2022).
Levallet, Nad猫ge, James S. Denford, and Yolande E. Chan. 鈥淔ollowing the MAP (Methods, Approaches, Perspectives) in IS Research.鈥 Information Systems Research 32, no. 1 (2021): 130-146. Recipient of the 2021 Innovative Research Approach Award.
Chan, Yolande E., Rashmi Krishnamurthy, and Ali S. Ghawe. 鈥淚nformation Technology Alignment and Innovation: 30 Years of Intersecting Research.鈥 Foundations and Trends in Information Systems 5, no. 3 (2021): 231-352.
Levallet, Nad猫ge, and Yolande E. Chan. 鈥淯ncovering a New Form of Digitally-enabled Agility: An Improvisational Perspective.鈥 European Journal of Information Systems (forthcoming).
Ting Li, Yolande E. Chan, and Nad猫ge Levallet. 鈥淟everaging Digital Resources for Strategic Advantage: Lessons Learned from Instacart.鈥 MIS Quarterly Executive (forthcoming).
Ghawe, Ali, and Yolande E. Chan. 鈥淚mplementing Disruptive Technologies: What have we Learned?鈥 Communications of the AIS (forthcoming).
Ahuja, Suchit, Arman Sadreddin, and Yolande E. Chan. 鈥淩eadily Available Technologies for Building Community Resilience.鈥 Journal of Community Informatics (forthcoming).
Levallet, Nad猫ge, James S. Denford, and Yolande E. Chan. 鈥淔ollowing the MAP (Methods, Approaches, Perspectives) in IS Research.鈥 Information Systems Research 32, no. 1 (2021): 130-146. Recipient of the 2021 Innovative Research Approach Award.
Chan, Yolande E., Rashmi Krishnamurthy, and Ali S. Ghawe. 鈥淚nformation Technology Alignment and Innovation: 30 Years of Intersecting Research.鈥 Foundations and Trends in Information Systems 5, no. 3 (2021): 231-352.聽Recipient of the journal鈥檚 2021 Best Paper Award.
Beath, C.M., Y. Chan, R.M. Davison, A. Dennis, and J. Recker. 鈥淓ditorial Board Diversity at the Basket of Eight Journals: A Report to the College of Senior Scholars.鈥 Communications of the AIS 48 (2021): 236-247.
Von Briel, Frederik, Jan Recker, Lisen Selander, Sirkka L. Jarvenpaa, Philipp Hukal, Youngjin Yoo, Julian Lehmann, Yolande Chan, Hannes Rothe, Paul Alpar, Daniel F眉rstenau, and Bastian Wurm. 鈥淩esearching Digital Entrepreneurship: Current Issues and Suggestions for Future Directions.鈥 Communications of the AIS 48 (2021): 284-304.
Jenkin, Tracy A., David B. Skillicorn, and Yolande E. Chan. 鈥淣ovel Information Discovery and Collaborative Filtering to Support Group Creativity.鈥 The Data Base for Advances in Information Systems, 51, no. 4 (2020): 40-67.
Chan, Yolande E., Rashmi Krishnamurthy, and Craig Desjardins. 鈥淭echnology-Driven Innovation in Small Firms.鈥 MISQ Executive 19, no. 1 (2020): 39-55.
Li, Ting, and Yolande E. Chan. 鈥淒ynamic Information Technology Capability: Concept Definition and Framework Development.鈥 Journal of Strategic Information Systems 28, no. 4 (2019).
Jenkin, Tracy A., Yolande E. Chan, and Rajiv Sabherwal. 鈥淢utual Understanding in Information Systems Development: Changes Within and Across Projects.鈥 MIS Quarterly 43, no. 2 (2019): 649-671.
Moeini-Aghkariz, Mohammad, Yasser Rahrovani, and Yolande E. Chan. 鈥淭he Practical Relevance of IS Strategy Research: A Review of the Past 10 Years of JSIS.鈥 Journal of Strategic Information Systems 28, no. 2 (2019): 196-217.
Levallet, Nad猫ge, and Yolande E. Chan. 鈥淥rganizational Knowledge Retention and Knowledge Loss.鈥 Journal of Knowledge Management 23, no. 1 (2019): 176-199.
Chan, Yolande E., James S. Denford, and Junjun Wang. 鈥淭he Co-evolution of IT and Knowledge with Agility in Micro and Small Enterprises.鈥 Journal of Information & Knowledge Management 18, no. 3 (2019).
Liebowitz, Jay, Yolande Chan, Tracy Jenkin, Dylan Spicker, Joanna Paliszkiewicz, and Fabio Babiloni. 鈥淚f Numbers Could 鈥淔eel鈥: How Well Do Executives Trust Their Intuition?鈥 VINE Journal of Information and Knowledge Management Systems 49, no. 4 (2019): 531-545.
Chan, Yolande E., and Conor J.T. Farrington. 鈥淐ommunity-based Research: Engaging Universities in Technology-related Knowledge Exchanges.鈥 Information and Organization 28, no. 3 (2018): 129-139.
Levallet, Nad猫ge, and Yolande E. Chan. 鈥淯sing Digital Capabilities to Unleash the Power of Strategic Improvisation.鈥 MIS Quarterly Executive 17, no. 1 (2018): 1-21.
Chua, Cecil Eng Huang, Jason Bennett Thatcher, Fred Niederman, Yolande E. Chan, and Elizabeth J. Davidson. 鈥淚CIS 2017 Panel Report: Break Your Shackles! Emancipating Information Systems from the Tyranny of Peer Review.鈥 Communications of the Association for Information Systems 23 (2018).
Ahuja, Suchit, and Yolande E. Chan. 鈥淩esource Orchestration for IT-Enabled Innovation.鈥 Kindai Management Review 5 (2017): 77-95.
Chan, Yolande E., James S. Denford, and Joyce J. Jin. 鈥淐ompeting through Knowledge and Information Systems Strategies: A Study of Small and Medium-Sized Firms.鈥 Journal of Information & Knowledge Management 15, no. 3 (2016): 1-37.
Cram, W. Alec, M. Kathryn Brohman, Yolande E. Chan, and R. Brent Gallupe. 鈥淚nformation Systems Control Alignment: Complementary and Conflicting Systems Development Controls.鈥 Information & Management 53, no. 2 (March 2016): 183-196.
Oppong-Tawiah, Divinus, and Yolande E. Chan. 鈥淭he Influence of IT and Knowledge Capabilities on the Survival of University IT Startups.鈥 International Journal of Technoentrepreneurship 3, no. 2 (2016): 150-172.
Greenaway, Kathleen E., Chan, Yolande E., and Robert E. Crossler. 鈥淐ompany Information Privacy Orientation: A Conceptual Framework.鈥 Information Systems Journal 25, no. 6 (November 2015): 579鈥606.
Wilson, Rosemary, Lenora Duhn, Paola Gonzalez, Susan Hall, Yolande E. Chan, and Elizabeth G. VanDenKerkhof. 鈥淲ireless Communication in Clinical Environments with Unique Needs.鈥 Journal for Healthcare Quality 36, no. 6 (2014): 24-32.
Rahrovani, Yasser, Yolande E. Chan, and Alain Pinsonneault. 鈥淒eterminants of IS Planning Comprehensiveness.鈥 Communications of the AIS 34, no. 59 (March 2014): 1133-1155.
Khodakarami, Farnoosh, and Yolande E. Chan. 鈥淓xploring the Role of Customer Relationship Management (CRM) Systems in Customer Knowledge Creation.鈥 Information & Management 51, no. 1 (January 2014): 27-42.
Jenkin, Tracy A., Yolande E. Chan, David B. Skillicorn, and Keith W. Rogers. 鈥淚ndividual Exploration, Sensemaking and Innovation: A Design for the Discovery of Novel Information.鈥 Decision Sciences 44, no. 6 (December 2013): 1021-1057.
Greenaway, Kathleen E., and Yolande E. Chan. 鈥淒esigning a Customer Information Privacy Program Aligned with Organizational Priorities.鈥 MIS Quarterly Executive 12, no. 13 (September 2013): 137-150.
Khodakarami, Farnoosh, and Yolande E. Chan. 鈥淎n Investigation of Factors Affecting Marketing Information Systems鈥 Use.鈥 Journal of Marketing Development and Competitiveness 7, no. 2 (May 2013): 115-121.
Galliers, Robert D., Sirkka L. Jarvenpaa, Yolande E. Chan, and Kalle Lyytinen. 鈥淪trategic Information Systems: Reflections and Prospectives鈥 Editorial. Journal of Strategic Information Systems 21, no. 2 (June 2012): 85-90.
McLaren, Tim S., Milena M. Head, Yufei Yuan and Yolande E. Chan. 鈥淎 Design Theory for Measuring Fit between a Firm鈥檚 Competitive Strategies and Information Systems Capabilities.鈥 MIS Quarterly 35, no. 4 (December 2011): 909-929 and A1-A10.
Komporozos-Athanasiou, Aris, Michael Barrett, Eivor Oborn, and Yolande E. Chan. 鈥淧olicy-making as a Struggle for Meaning: Disentangling Knowledge Translation Across International Health Contexts.鈥 Knowledge Management Research & Practice 9, no. 3 (September 2011): 215-227.
Denford, James S., and Yolande E. Chan. 鈥淜nowledge Strategy Typologies: Defining Dimensions and Relationships.鈥 Knowledge Management Research & Practice 9, no. 2 (June 2011): 102-119. Selected by KMRP in May 2012 as one of the top articles published by the journal.
Jenkin, Tracy A., and Yolande E. Chan. 鈥淚S Project Alignment: A Process Perspective.鈥 Journal of Information Technology 25, no. 1 (March 2010): 35-55.
Chan, Yolande E., and Blaize H. Reich. 鈥淚T Alignment: What have we Learned?鈥 Journal of Information Technology 22, no. 4 (December 2007): 297-315.
Chan, Yolande E., and Blaize H. Reich. 鈥淚T Alignment: An Annotated Bibliography鈥 Journal of Information Technology 22, no. 4 (December 2007): 316-396.
Nevo, Dorit, and Yolande E. Chan. 鈥淎 Temporal Approach to Expectations and Desires from Knowledge Management Systems.鈥 Decision Support Systems 44, no. 1 (November 2007): 298-312.
Nevo, Dorit, and Yolande E. Chan. 鈥淎 Delphi Study of Knowledge Management Systems: Scope and Requirements.鈥 Information & Management 44, no. 6 (September 2007): 583-597.
Chan, Yolande E., Niraj Bhargava, and Christopher T. Street. 鈥淗aving Arrived: The Homogeneity of High-Growth Small Firms.鈥 Journal of Small Business Management 44, no. 3 (July 2006): 426-440.
Chan, Yolande E., Rajiv Sabherwal, and Jason Thatcher. 鈥淎ntecedents of Strategic IS Alignment: An Empirical Investigation.鈥 IEEE Transactions on Engineering Management 53, no. 1 (February 2006): 27-47.
Wightman, Doug H., Lucas G. Jurkovic, and Yolande E. Chan. 鈥淭echnology to Facilitate Ethical Action: A Proposed Design.鈥 AI & Society 19, no. 3 (September 2005): 250-264.
Chan, Yolande E., Mary J. Culnan, Kathleen E. Greenaway, Gary Laden, Toby Levin, and H. Jeff Smith. 鈥淚nformation Privacy: Management, Marketplace, and Legal Challenges.鈥 Communications of the AIS 16, article 12 (August 2005): 270-298.
Greenaway, Kathleen E., and Yolande E. Chan. 鈥淔irms鈥 Information Privacy Behaviors: Competing Theoretical Explanations.鈥 Journal of the Association for Information Systems 6, no. 6, Article 7 (June 2005): 171-198.
Chan, Yolande E., Anna R. Dekker, and David J. Ramsden. 鈥淒iffusing Healthcare Knowledge: A Case Study of the Care Delivery Network.鈥 Communications of the AIS 15, no. 13 (February 2005): 225-241.
Ford, Dianne P., and Yolande E. Chan. 鈥淜nowledge Sharing in a Multi-Cultural Setting: A Case Study.鈥 Knowledge Management Research & Practice 1, no. 1 (June 2003): 11-17.
Mills, S. Keith, Rico S. Yao, and Yolande E. Chan. 鈥淧rivacy in Canadian Health Networks: Challenges and Opportunities.鈥 Leadership in Health Services 16, no. 1 (February 2003): 1-10.
Chan, Yolande E. 鈥淲hy Haven鈥檛 We Mastered Alignment?: The Importance of the Informal Organization Structure.鈥 MIS Quarterly Executive 1, no. 2 (June 2002): 97-112.
Sabherwal, Rajiv, and Yolande E. Chan. 鈥淎lignment Between Business and IS Strategies: A Study of Prospectors, Analyzers, and Defenders.鈥 Information Systems Research 12, no. 1 (March 2001): 11-33.
Chan, Yolande E. 鈥淚T Value鈥擳he Great Divide between Qualitative and Quantitative, and Individual and Organizational, Measures.鈥 Journal of Management Information Systems 16, no. 4 (Spring 2000): 225-261.
Gray, Peter H., and Yolande E. Chan. 鈥淚ntegrating Knowledge Management Practices Through a Problem-Solving Framework.鈥 Communications of the AIS 4, no. 12 (November 2000).
Chan, Yolande E. 鈥淐reating Canada鈥檚 First Privatized MBA Program.鈥 Academy of Management Executive 13, no. 2 (May 1999): 100-105.
Volkoff, Olga, Yolande E. Chan, and E.F. Peter Newson. 鈥淟eading the Development and Implementation of Collaborative Interorganizational Systems.鈥 Information & Management 35, no. 2 (January 1999): 63-75.
Chan, Yolande E., Sid L. Huff, and Duncan G. Copeland. 鈥淎ssessing Realized Information Systems Strategy.鈥 Journal of Strategic Information Systems 6, no. 4 (December 1998): 273-298.
Chan, Yolande E., Sid L. Huff, Donald W. Barclay, and Duncan G. Copeland. 鈥淏usiness Strategic Orientation, Information Systems Strategic Orientation, and Strategic Alignment.鈥 Information Systems Research 8, no. 2 (June 1997): 125-150.
Chan, Yolande E., and Veda C. Storey. 鈥淭he Use of Spreadsheets in Organizations: Determinants and Consequences.鈥 Information & Management 31, no. 3 (December 1996): 119-134.
Chan, Yolande E., and Sid L. Huff. 鈥淪trategy: An Information Systems Research Perspective.鈥 Journal of Strategic Information Systems 1, no. 4 (September 1992): 191-204.
Other Community-Related Refereed Journal Articles
Chan, Yolande E., Rashmi Krishnamurthy, Janelle Mann, and Rajiv Sabherwal. 鈥淜nowledge Sharing, Knowledge Seeking, and Emotions: A Longitudinal Study of Hospital Restructuring Decision-Making.鈥 Knowledge and Process Management 30, no. 2 (October 2022): 148-162.
Chan, Yolande E., Rashmi Krishnamurthy, Janelle Mann, and Rajiv Sabherwal. 鈥淧ublic Participation in Policy Making: Evidence from a Citizen Advisory Panel.鈥 Public Performance & Management Review 45, no. 6 (2022): 1308-1345.
Knutsen, Wenjue L. and Yolande E. Chan. 鈥淭he Phenomenon of Staff Volunteering: How Far Can You Stretch the Psychological Contract in a Nonprofit Organization?鈥 Voluntas: International Journal of Voluntary and Nonprofit Organizations 26, no. 3 (June 2015): 962-983.
Benecki, Leslie A., John S. Andrew, and Yolande E. Chan. 鈥淓valuating the Feasibility of an Affordable Housing and Community Centre: A Case Study from Rural Ontario.鈥 Journal of Rural and Community Development 9, no. 2 (May 2014): 67-80.
Massey, Jennifer, Sean Field, and Yolande Chan. 鈥淧artnering for Economic Development: How Town-Gown Relations Impact Local Economic Development in Small and Medium Cities.鈥 The Canadian Journal of Higher Education 44, no. 2 (2014): 152-169.
Brander, Rosemary A., Margo L. Paterson, and Yolande E. Chan. 鈥淯sing a Common Vision of Partners in Care to Enhance Hospital Relationships.鈥 Journal of Research in Interprofessional Practice and Education 3, no. 2 (August 2013): 1-25.
Chan, Yolande E., and Leslie A. Benecki. 鈥淓valuating the Success of a Hospital鈥檚 Community Engagement Process.鈥 Healthcare Management Forum 26, no. 1 (Spring 2013): 20-25.
Brander, Rosemary A., Margo L. Paterson, and Yolande E. Chan. 鈥淔ostering Change in Organizational Culture using a Critical Ethnographic Approach.鈥 The Qualitative Report 17, no. 45 (November 2012): 1-27.
Massey, Jennifer, Yolande Chan, Sean Field, and Paul Smith. 鈥淭he Role of Career Services in Facilitating Local Economic Growth 鈥 Opening Doors to Students鈥 Understanding of Local Opportunities.鈥 Canadian Journal of Career Development 10, no. 1 (February 2011). Selected to be reprinted in the 2012 CJCD celebratory 10th anniversary book.
Refereed Books and Book Chapters
Ahuja, Suchit, Yolande E. Chan, and Arman Sadreddin. 鈥淒igital Platforms for Inclusive Micro-Entrepreneurship: Transforming the Lives of Waste Management Workers in India.鈥 In Handbook of Digital Entrepreneurship: The Transformation of Enterprise, edited by W. Lamine, S. Jack, A. Fayolle and D. Audtresch, De Gruyter, 2024.
Sadreddin, Arman, Suchit Ahuja, and Yolande E. Chan. 鈥淯niversity Entrepreneurial Ecosystems: Exploring Digitalization in University Incubators.鈥 In Handbook of Digital Entrepreneurship: The Transformation of Enterprise, edited by W. Lamine, S. Jack, A. Fayolle and D. Audtresch, De Gruyter, 2024.
Ahuja, Suchit, and Yolande E. Chan. 鈥淒igital Innovation in Small Firms in Rural Canada.鈥 In Rural Entrepreneurship and Innovation in the Digital Era, edited by S. Lokuge and D. Sedera, IGI Global, 2020.
Ahuja, Suchit, and Yolande E. Chan. 鈥淔rugal Innovation and Digitalization: A Platform Ecosystem Perspective.鈥 In Frugal Innovation: A Cross Global Research Companion, edited by A. McMurray and G. de Waal, Routledge Publishers, 2019.
Liebowitz, Jay, Yolande Chan, Tracy Jenkin, Dylan Spicker, Joanna Paliszkiewicz, and Fabio Babiloni (eds.). 鈥淗ow Well Do Executives Trust Their Intuition.鈥 Taylor & Francis, 2019.
Chan, Yolande E., Tracy Jenkin, and Dylan Spicker. 鈥淕ender, Experience, Industry Sector, Title, and Country: Playing a Role in Intuition.鈥 In How Well Do Executives Trust Their Intuition, edited by Jay Liebowitz, Yolande Chan, Tracy Jenkin, Dylan Spicker, Joanna Paliszkiewicz, and Fabio Babiloni, Taylor & Francis, 2019.
Levallet, Nad猫ge and Yolande E. Chan. 鈥淜nowledge Loss and Retention: The Paradoxical Role of IT鈥 in Success and Failures of Knowledge Management, edited by Jay Liebowitz, Elsevier, 2016.
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Gonzalez, Paola A. and Yolande E. Chan. 鈥淓xploring Physicians鈥 Resistance to Using Mobile Devices: A Hospital Case Study.鈥 In Business Technologies in Contemporary Organizations: Adoption, Assimilation, and Institutionalization, edited by Abrar Haider, IGI Global, October 2014.
Chan, Yolande E. and Blaize Horner Reich. 鈥淩ethinking Business-IT Alignment.鈥 In Rethinking Management Information Systems (second edition), edited by Wendy Currie and Robert Galliers, Oxford University Press, 2011, pp. 346-372.
Zureik, Elia, with L. Lynda Harling Stalker, Emily Smith, David Lyon and Yolande E. Chan (eds.). 鈥淪urveillance, Privacy and the Globalization of Personal Information: International Comparisons.鈥 苹果淫院-Queen鈥檚 University Press, 2010.
Chan, Yolande E. 鈥淚ntroduction: Consumers and Workers.鈥 In Surveillance, Privacy and the Globalization of Personal Information: International Comparisons, edited by Zureik, Stalker, Smith, Lyon and Chan, 苹果淫院-Queen鈥檚 University Press, 2010, pp. 291-294.
Ip, Frederick, and Yolande E. Chan. 鈥淚nformation Systems Security: A Survey of Canadian Executives.鈥 In Computer Security, Privacy and Politics: Current Issues, Challenges and Solutions, edited by Ramesh Subramanian, Idea Group Publishing, March 2008.
Chan, Yolande E., Anna R. Dekker, and David J. Ramsden. 鈥淒iffusing Healthcare Knowledge: A Case Study of the Care Delivery Network.鈥 2007 reprint in the Global Text Project () Information Systems text, edited by Rick Watson with David Bray as section editor.
Chan, Yolande E. 鈥淚T Value鈥擳he Great Divide between Qualitative and Quantitative, and Individual and Organizational, Measures.鈥 In Exploring Information Systems Research Approaches, edited by Robert Galliers, Lynne Markus and Sue Newell, Butterworth-Heinemann, 2004.
Chan, Yolande E. 鈥淐ompeting through Information Privacy.鈥 In Competing in the Information Age, edited by Jerry Luftman, Oxford University Press, 2003.
Malara, Yann B., and Yolande E. Chan. 鈥淭he Formation and Stagnation of a Healthcare Network.鈥 In The European Group of Public Administration (EGPA) Yearbook, edited by A. Salminen, W.J.M. van der Donk and E.H. Klijn, 2002.
Chan, Yolande E., and David J. Ramsden. "Understanding Health Information Networks in Canada.鈥 In Strategies for Healthcare Information Systems, edited by Ton Spil and Robert Stegwee, Hershey, PA: Idea Group Publishing, 2001, pp. 143-163.
Chan, Yolande E. 鈥淚nformation Systems Strategy, Structure and Alignment.鈥 In Strategic Information Technology: Opportunities for Competitive Advantage, edited by Raymond Papp, Hershey, PA: Idea Group Publishing, 2001, pp. 56-81.
Chan, Yolande E., and Anne-Marie Croteau. Editors, Proceedings of the IS Division, Administrative Sciences Association of Canada Conference, Montreal, July 2000.
Huff, Sid L., and Yolande E. Chan. 鈥淎ligning Information Systems Strategy with Business Strategy.鈥 In Managing for Success, edited by Monica Fleck, Toronto: HarperCollins Publishers, 1999, pp. 43-47.
Chan, Yolande E. 鈥淕oing the Extra Mile.鈥 In Scaling the Ivory Tower: Stories from Women in Business School Faculties, edited by Dianne Cyr and Blaize Horner Reich, Westport, CT: Praeger Publishers, 1996, pp. 3-17.
National Academy of Public Administration Panel (panel members: C. Morgan Kinghorn (chair), Wayne F. Anderson, Duane P. Andrews, Yolande E. Chan, and David S.C. Chu). Information Management Performance Measures鈥擠eveloping Performance Measures and Management Controls for Migration Systems, Data Standards, and Process Improvements in the Department of Defense. Washington, DC: National Academy of Public Administration, January 1996.
Chan, Yolande, and Heather Smith. Practitioner鈥檚 Guide to IS Performance Measurement. Chicago, Illinois: Society for Information Management, 1995.
Chan, Yolande E., and Sid L. Huff. 鈥淭he Development of Instruments to Assess Information Systems and Business Unit Strategy and Performance.鈥 In Research in Strategic Management and Information Technology, edited by J. Henderson and N. Venkatraman, JAI Press, 1994, pp. 145-184.
Other Community-Related Refereed Books and Book Chapters
Chan, Yolande E. and Jeff A. Dixon. 鈥淭he Creative Economy 鈥 A Rural Revitalization Opportunity.鈥 Taking the Next Steps: Sustainability Planning, Participating and Public Policy in Rural Canada, edited by Lars Hallstrom, University of Alberta Press, 2015.
Chan, Yolande E., Jeff A. Dixon, and Christine R. Dukelow. 鈥淩evitaliser les 茅conomies rurales: Un guide pour les praticiens.鈥 French translation of 鈥淩evitalizing Rural Economies: A Guide for Practitioners鈥 (translation by Patrick St-Amand), The Monieson Centre, March 2015. Available online.
Chan, Yolande E., Jeff A. Dixon, and Christine R. Dukelow. 鈥淩evitalizing Rural Economies: A Guide for Practitioners.鈥 苹果淫院-Queen鈥檚 University Press, November 2013.
Massey, J., Y. Chan, S. Field, and P. Smith. 鈥淭he Role of Career Services in Facilitating Local Economic Growth 鈥 Opening Doors to Students鈥 Understanding of Local Opportunities.鈥 In A Multi-Sectoral Approach to Career Development: A Decade of Canadian Research edited by Robert Shea and Rhonda Joy, Canadian Journal of Career Development, February 2012, pp. 565-588. This is a reprint of the authors鈥 CJCD 2011 article in the 10th anniversary book compiling 鈥渢he most thought-provoking and ground-breaking articles to appear in the CJCD鈥.
Oborn, Eivor, Michael Barrett, Aris Komporozos-Athanasiou, and Yolande E. Chan. 鈥淒iscourse in Health Care Policy: Comparing UK and Canada.鈥 In The Reform of Healthcare: Shaping, Adapting and Resisting Policy Developments, edited by Helen Dickinson and Russell Mannion, Palgrave Macmillan, January 2012, pp. 109-121.
Awards and Honours
Research Awards
Recipient of the LEO Award, Association for Information Systems (AIS) for distinguished scholars who have made a global impact on the field of information systems. They have made exceptional and sustained global contributions in the field throughout their careers. (2023)
Recipient of the AIS SIGLEAD Outstanding Leadership Award for dedication and commitment to the AIS Special Interest Group on IS Leadership (2023)
Appointed as Editor in Chief, Journal of Strategic Information Systems (2023)
Appointed to the Government of Canada Advisory Panel on the Federal Research Support System (2022)
Distinguished Editorial Advisory Board, International Journal of Information Management (2022)
Keynote Speaker, IEEE Montreal (2022)
Appointed as Co-Editor in Chief, Journal of Strategic Information Systems (2021)
Awarded a James 苹果淫院 Professorship, 苹果淫院 (2021)
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Awarded an E. Marie Shantz Chair in MIS, Queen鈥檚 University (2021)
Designated as an E. Marie Shantz Professor of MIS, Queen鈥檚 University (2011)
Recipient of the Rob Shea Research Award, Canadian Association of Career Educators & Employers (with J. Massey, P. Smith and S. Field) (2010)
Inaugural recipient of the New Researcher Achievement Award (with M. Busch), Smith School of Business (2000)
Winner of the Society for Information Management Advanced Practices Council Research Competition (1993)
Winner of the International Conference on Information Systems Doctoral Dissertation Competition for the best doctoral dissertation in the information systems field in 1992-1993 (tied with L. Loh) (1993)
Queen鈥檚 National Scholar 鈥 a faculty appointment to enrich teaching and research. The main selection criterion is academic excellence (1991)
Winner of the Marketing Science Institute Competition for Research on Managing Information to Improve Competitiveness (with S. Huff, D. Copeland, D. Barclay, and A. Morrison) (1991)
Winner of the U.S. Center for Telecommunications Management Dissertation Proposal Competition (1990)
Conference Awards
Recipient of the Association for Information Systems (AIS) Technology Vision Award (2021)
Distinguished Plenary Speaker, Information Systems Division, Administrative Sciences Association of Canada (ASAC) Conference (2017)
Recipient of the Best Paper Award for the ASAC Conference, MIS Division (with D. Oppong-Tawiah) (2014)
Recipient of the Best Submission (Poster) Award for the International Conference for Interprofessional Education and Collaborative Practice (with R. Brander and M. Paterson) (2012)
Recipient of the Best Paper Award for the Association for Information Systems Americas Conference (AMCIS) Healthcare Track (with A. Dekker and D. Ramsden)聽(2004)
Recipient of the Best Paper Award for the Association for Information Systems Americas Conference (AMCIS), Information Systems Strategy and Implementation Track (1999)
Recipient of the MIS Division Honourable Mention Award for the Administrative Sciences Association of Canada conference (with S. Huff) (1993)
Teaching Awards
Award for Excellence in Graduate Supervision, Queen鈥檚 University (2019)
Nominee, Queen鈥檚 University Award for Excellence in Graduate Supervision (2014, 2016, 2017, 2018)
Nominee for the 2002-2003 Commerce Professor Student Life Award (2003)
Recipient of the 2000-2001 Commerce Teaching Excellence Award (2001)
Nominee for the 2000-2001 Frank Knox Award for Excellence in Teaching (2000)
Recipient of the 1993-1994 Commerce Professor Student Life Award (1994)
Nominee for the 1993-1994 Commerce Teaching Excellence Award at Smith School of Business (1994)
Other Awards
Distinguished Service Award, Queen鈥檚 University (2019)
Distinguished Member Cum Laude Designation, Association for Information Systems (2019)
Appointed to the Board of Directors, Federation for the Humanities and Social Sciences (2019)
Designated as a Senior Member, IEEE (2015)
Inducted into the Campion College Hall of Fame (2015)
Appointed to serve on the Principal鈥檚 Academic Plan Writing Team, Queen鈥檚 University (2010)
Panelist, Principal鈥檚 Installation Symposium, Queen鈥檚 University (2009)
Recipient of the Association for Information Systems (AIS) Outstanding Volunteer Award (2008)
Appointed as Secretary of the Association for Information Systems (2006-2009)
Invited to provide the keynote lecture to launch the 150th anniversary celebrations of ICHS (2008)
Entered in the International Who鈥檚 Who Directory (2004)
Entered in the Who鈥檚 Who in Canadian Business Directory (2001)
Entered in the Who鈥檚 Who of Canadian Women Directory (1999)
Finalist in the Canada鈥檚 Top 40 Under 40 Competition (1998)
Entered in the Canadian Who鈥檚 Who Directory (1998)
Rhodes Scholarship (Jamaica & Hertford) (1982)
Grants
Chan is the principal investigator (PI) unless otherwise stated.
2023:聽The Network for Oral and Bone Health Research ($40,000 for 2023) with Elham Emami (PI) and other co-applicants. 鈥淚ntegrating Equity, Diversity, and Inclusion into the Lifecycle of AI for Health and Oral Health.鈥
2022: Social Sciences and Humanities Research Council of Canada Insight Development Grant ($45,188 for 2022-2024) with Jennifer Jewer (PI) and Nick van der Meulen. 鈥淒ynamic Capabilities for Digital Transformation: The Role of Information Technology Governance.鈥
2022: Social Sciences and Humanities Research Council of Canada Insight Development Grant ($68,677 for 2022-2024) with Arman Sadreddin (PI) and Suchit Ahuja. 鈥淲atering The Grassroots: Technologies for Low-Resource Community Impact.鈥
2020: Social Sciences and Humanities Research Council of Canada Partnership Grant ($2,446,979 for 2020-2026), with Wendy Cukier (PI) and other co-applicants. 鈥淚nclusive Innovation and Entrepreneurship Network, IIE-Net.鈥
2019: Social Sciences and Humanities Research Council of Canada Partnership Grant (Stage 1; $20,000 for 2019-2020) with Wendy Cukier (PI) and other co-applicants. 鈥淚nclusive Innovation and Entrepreneurship Network, IIE-Net.鈥
2017: Social Sciences and Humanities Research Council of Canada Insight Grant ($194,398 for 2017- 2024) with collaborator, Michael Barrett. 鈥淒igital Innovation in University Incubators and Startups.鈥
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2016: Queen鈥檚 University Principal鈥檚 Development Fund (Visiting Scholars Grant, $2,079).
2015: Social Sciences and Humanities Research Council of Canada Insight Development Grant ($59,875 for 2015-2018). 鈥淓xploring IT-enabled Frugal Innovation.鈥
2014-15: Queen鈥檚 University and Smith School of Business Grants ($5,000 for 2015-2016 and $3,500 for 2014). 鈥淪ocial Sciences and Humanities Research Council of Canada Grant Proposal Preparation.鈥
2012: Social Sciences and Humanities Research Council of Canada Insight Development Grant ($33,848 for 2012-2015) with co-applicant, Craig Desjardins. 鈥淒igital Technology Strategy and Business Innovation.鈥
2011: Social Sciences and Humanities Research Council of Canada Partnership Development Grant ($228,640 for 2011-2015) with co-applicants Andrew, Blay-Palmer, Borowec, Chen, Dacin, de Bettignies, Desjardins, Donald, Hambly Odame, Hunter, Ivus, Packalen, Pant, Plourde, Ragetlie, Raver, Stolarick, Thiele, and Viswanathan. 鈥淩esearch Partnerships to Revitalize Rural Economies.鈥
Agriculture and Agri-Food Canada (Rural Secretariat) Community Development Program Application ($199,200 for 2011-2013). 鈥淭he Impact of Academic Knowledge Mobilization in Rural Economic Development.鈥
Economic Developers Council of Ontario ($60,975 for 2011-2012) with co-applicants Alison Blay-Palmer, Chialin Chen, Tina Dacin, Linda Dyer, Kelley Packalen and Veikko Thiele. 鈥淩esearch to Revitalize Rural Economies.鈥
Social Sciences and Humanities Research Council of Canada Public Outreach Grant 鈥 Canadian Environmental Issues ($79,700 for 2011-2012) with Alison Blay-Palmer (PI) and other collaborators. 鈥淏uilding Regional Food Hubs in Ontario: Fostering Linked-up Thinking and Practice through Sustainable Food Systems.鈥
OMAFRA Mobilizing Agri-Food and Rural Research Knowledge, Knowledge Translation and Transfer Program ($64,885 for 2011-2012) with Alison-Blay Palmer (PI) and other collaborators. 鈥淒eveloping Regional Food Hubs: Applying Knowledge to Increase Local Food Purchasing through Local Food Linkages and Value Chains.鈥 Smith School of Business Faculty Development Fund Grant ($5,000).
2010: Social Sciences and Humanities Research Council of Canada Aid to Research Workshops and Conferences ($20,000 for 2010-2011). 鈥淭he Rural Creative Economy: From Theory to Practice.鈥
Social Sciences and Humanities Research Council of Canada Public Outreach Grant ($49,922 for 2010-2013). 鈥淔rench Translation of 鈥楻evitalizing Rural Economies by Mobilizing Academic Knowledge鈥 Findings.鈥
2009: Ontario Ministry of Agriculture, Food and Rural Affairs through the University of Guelph ($94,000 for 2009-2010), with Wayne Caldwell (PI), Harold Flaming and research team members Jennifer Ball and Jeff Dixon. 鈥淚dentifying Rural Research Priorities through Community Engagement.鈥
Health Force Ontario Interprofessional Care Grant ($62,080 for 2009-2010), with Marcy Saxe- Braithwaite (PI), Rosemary Brander, Margo Paterson and Yolande Chan. 鈥淐hanging the Culture of Customer Service for Patients, Families and Health Caregivers: A Learning Process.鈥
2008: Social Sciences and Humanities Research Council of Canada Knowledge Impact in Society Grant ($298,501 for 2008-2011), with Drs. Blay-Palmer, Donald, Hunter, Raver and Wilson, along with partnering organizations such as PELA CFDC and the Eastern Ontario CFDC Network Inc. 鈥淩evitalizing Rural Economies by Mobilizing Academic Knowledge.鈥
Social Sciences and Humanities Research Council of Canada Community-University Research Alliances Letter of Intent ($20,000 in proposal development funds for 2008), with Drs. Aubert, Blay-Palmer, Borowec, Chen, de Bettignies, Desjardins, Donald, Dostie, Gregory, Hunter, Kotecha, McHale, Packalen, Pazderka, Raver, Rivard, Selkirk, Sephton, Suret, and Wilson, along with partnering organizations such as PELA CFDC and the Eastern Ontario CFDC Network Inc. 鈥淩evitalizing Rural Economies through Community-University Partnerships.鈥
Social Sciences and Humanities Research Council of Canada Strategic Research Grant ($227,095 for 2008-2011), with Betsy Donald (PI), co-investigators Richard Florida and Kevin Stolarick, and collaborator Alison Blay-Palmer. 鈥淭he Creative Food Economy: A New Menu for Sustainable Economic Development.鈥 (Chan Collaborator Focus: Knowledge Transfer)
Social Sciences and Humanities Research Council of Canada International Opportunities Fund Grant ($24,940 for 2008-2009), with Michael Barrett, Bill Mackillop and Eivor Oborn. 鈥淯nderstanding Institutional Influences on Cancer Care Management.鈥 (Chan Focus: Knowledge Diffusion)
2007: Change Foundation Grant ($100,000 for 2007-2009) with M. Parry, principal investigator, and collaborators, M. Harrison and J. Medves. Submitted by the Nursing Research Council in collaboration with KGH, PCCC, SE Community Care Access Centre, Practice and Research in Nursing Group, Queen鈥檚 Joanna Briggs Collaboration and The Monieson Centre. 鈥淏uilding a Knowledge-Intense Nursing Workplace Using a Practice Scholarship Program (PSP).鈥
2006: Ontario Research Network for Electronic Commerce (ORNEC) Grant for $476,216 with Norm Archer (McMaster), principal investigator, and co-investigators, Ken Deal, Milena Head, Yufei Yuan (McMaster), Yolande Chan (Queen鈥檚), Uma Kumar and Vinod Kumar (Carleton). 鈥淒efining and Measuring Identity Theft.鈥
2005: Smith School of Business Fall and Winter D.I. McLeod Research Assistantship ($1,800).
2004: Privacy Commissioner of Canada (Contributions Program) Grant ($49,970 for 2004-2005).
Awarded to The Surveillance Project (David Lyon, principal investigator, and co-investigators Yolande Chan and Elia Zureik). 鈥淟ocation Technologies: Mobilities, Surveillance, and Privacy.鈥
2003: Social Sciences and Humanities Research Council of Canada INE Collaborative Research Initiatives Grant ($1.93 million for 2003-2007), with David Lyon (principal investigator) and co-investigator Elia Zureik. 鈥淭he Globalization of Personal Data.鈥
Social Sciences and Humanities Research Council of Canada INE Standard Research Grant ($79,935 for 2003-2007). 鈥淓valuating the Knowledge Strategies of High-Technology, High- Growth, Small and Medium Sized Enterprises.鈥
Social Sciences and Humanities Research Council of Canada Grant ($30,000) with David Lyon (principal investigator) and Elia Zureik (co-investigator). The SSHRC INE letter of intent (LOI) was approved, and funding was provided to develop the proposal on the 鈥淕lobalization of Personal Data鈥 (which also was approved later; see above).
2002: Ontario Research and Development Challenge Fund (ORDCF) Grant for the 鈥淥ntario Research Network for E-Commerce鈥 project ($15 million dollars in total, with a third from ORDCF, a third from the private sector and a third from universities). Principal investigator from Queen鈥檚 (one of four universities): Brent Gallupe. Queen鈥檚 collaborators: Julian Barling, Marc Busch, Peggy Cunningham, Tina Dacin, Jim McKeen, Douglas Reid, Sandy Staples and myself.
Smith School of Business Research Program ($8,000), Queen鈥檚 Centre for Knowledge-Based Enterprises ($8,000) and the Queen鈥檚 Surveillance Project ($6,000) (with Peggy Cunningham and Kathleen Greenaway) for the purpose of holding a Queen鈥檚 symposium on mobile commerce and information privacy.
Smith School of Business Research Program Grant (with Peggy Cunningham and Jane Webster) for the purpose of bringing Visiting Scholar Kirstie Ball to Smith School of Business ($7,500).
Smith School of Business General Research Grant ($3,000).
Ministry of Enterprise, Opportunity and Innovation, 鈥淟eading Growth Firm Series on Creating and Managing Advisory Boards,鈥 ($25,000) with Elspeth Murray (principal investigator), Niraj Bhargava, Andrie Nel, and Sandra Olszowka.
Queen鈥檚 Centre for Enterprise Development Grant ($5,420) with Niraj Bhargava.
Smith School of Business Summer D.I. McLeod Graduate Research Assistantships ($2,988 with Niraj Bhargava, and $1,992 with Peggy Cunningham).
2001: Queen鈥檚 Centre for Knowledge-Based Enterprises Grant ($5,000).
Queen鈥檚 Centre for Knowledge-Based Enterprises Grant ($7,100).
Smith School of Business Fall and Winter D.I. McLeod Graduate Research Assistantship ($900).
Smith School of Business Summer D.I. McLeod Graduate Research Assistantship ($1,993).
Queen鈥檚 Office of Research Services, Conference Travel Award ($500).
2000: Nortel Networks Educational Grant ($40,000) to Smith School of Business and Queen鈥檚 Department of Computing and Information Science. Obtained with the assistance of Tom Anger and Rick Jackson (Business), and Janice Glasgow, Hossam Hassanein and Henk Meijer (Computing and Information Science).
Nortel Networks Research Grant ($5,000) for a study on IT curriculum innovations to be conducted with the assistance of research associate, Kathleen Greenaway.
Smith School of Business New Researcher Achievement Award ($2,500).
Smith School of Business Fall and Winter D.I. McLeod Graduate Research Assistantship ($1,800).
Smith School of Business Summer D.I. McLeod Graduate Research Assistantship ($1,495).
1999: Social Sciences and Humanities Research Council of Canada Grant ($360,000 for 1999-2002) with David Lyon (principal investigator) and Robert Pike, Bart Simon, and Elia Zureik (co- investigators).
Ontario Research and Development Challenge Fund Grant ($1,189,522 with matching funds of $1,000,000 from CIBC) with Jim McKeen (principal investigator) and Julian Barling, Brent Gallupe, John Gordon, Darren Meister, Elspeth Murray, Douglas Reid and Sandy Staples (co- investigators). This ORDCF Grant subsequently was managed with the assistance of Niraj Bhargava, Queen鈥檚 Centre for Enterprise Development (QCED).
Queen鈥檚 Office of Research Services, Conference Travel Award ($1,000).
Smith School of Business Fall and Winter D.I. McLeod Research Assistantship ($450).
Smith School of Business Summer D.I. McLeod Graduate Research Assistantship ($2,191).
Smith School of Business Summer D.I. McLeod Undergraduate Research Assistantship ($707).
1998: Care Delivery Network (CDN) Healthcare Research Grant ($5,000).
Smith School of Business Summer D.I. McLeod Research Assistantship ($3,600).
Smith School of Business Fall and Winter D.I. McLeod Research Assistantship ($900).
1997: Glaxo Wellcome Healthcare Research Grant ($250,000 for July 1997 - September 1997) with Rick Riopelle and Tom MacKenzie (Queen鈥檚 Health Sciences), Bo Pazderka, John Wilson and John Gordon (Smith School of Business), and Carol Beatty and Caroline Weber (Queen鈥檚 School of Industrial Relations).
Andersen Consulting computer-assisted software engineering (CASE) laboratory upgrade ($2,000)鈥攐btained with the assistance of Susan Smith and Michael Kirkpatrick of Smith School of Business.
Smith School of Business Fall and Winter D.I. McLeod Research Assistantship ($900).
Smith School of Business Summer D.I. McLeod Research Assistantship ($3,600).
1996: Social Sciences and Humanities Research Council of Canada Grant ($58,000 for 1996-1999) with Blaize Reich (principal investigator), Izak Benbasat (co-investigator), and Michelle Brown (collaborator).
Smith School of Business Research Program Award ($1,500).
Queen鈥檚 University Advisory Research Committee Travel Grant ($500).
Smith School of Business Fall and Winter D.I. McLeod Research Assistantship ($900).
1995: Smith School of Business Summer D.I. McLeod Research Assistantship ($6,300).
1994: Smith School of Business Summer D.I. McLeod Research Assistantship ($5,250).
1993: Society for Information Management Advanced Practices Council 1993 Research Grant ($48,400 US for an 18-month period).
Social Sciences and Humanities Research Council of Canada Research Grant ($39,000 for 1993-1996).
Queen鈥檚 Principal鈥檚 Development Fund Award to provide support for the development of a systems analysis and design course ($3,750) with Brent Gallupe, Jim McKeen and Peter Todd.
Smith School of Business D.I. McLeod Research Assistantship and Research Grant ($3,020).
1992: Queen鈥檚 University Advisory Research Committee Award ($4,917).
Smith School of Business D.I. McLeod Research Assistantship and Research Grant ($8,250).
1991: Marketing Science Institute Grant ($9,000 US) with Sid Huff, Duncan Copeland, Donald Barclay, and Allen Morrison.
Fellowships
Appointed as a Cambridge Digital Innovation Fellow, Cambridge University (2016)
Appointed as a Fellow of the Association for Information Systems (AIS) (2014)
Designated as an E. Marie Shantz Faculty Fellow of MIS (2008)
Designated as an E. Marie Shantz Research Fellow (2005)
Conference Presentations
Burton-Jones, Andrew, Yolande Chan, Kieran Conboy, Varun Grover, Nancy Pouloudi, and Suprateek Sarker. 鈥淚ntellectual Diversity in Information Systems鈥 Panel. International Conference on Information Systems (ICIS), December 2023.
Chan Yolande, Soumitra Dutta and other deans. 鈥淲hat if business schools should balance multiple purposes?鈥 Panel. EFMD Conference for Deans and Director Generals, January 2023.
Chan, Yolande. 鈥淭echnology at our Fingertips: Advancing Communities and Businesses.鈥 IEEE Montreal Annual Event, Keynote Speaker, Montreal, Canada, September 2022.
Burton-Jones, Andrew, Yolande Chan, and Carol Saunders. 鈥淭he Publishing Game: The Editors鈥 Perspective鈥 Panel. Junior Faculty Consortium, Communication, Digital Technology, Organization (CTO) Division, Academy of Management Conference, August 2022.
Burton-Jones, Andrew, Yolande Chan, Patrick Chau, Alok Gupta, Ming-Hui Huang (moderator), and D.J. Wu. 鈥淓ditors Panel.鈥 Pacific Asia Conference on Information Systems (PACIS), July 2022.
Andonova, Veneta, Yolande Chan, Angela Ndunge, and Karen Spens. 鈥淏reaking the Glass Ceiling in B-School Education: What's It Going to Take?鈥 Virtual Panel, Women in Business Education鈥檚 International Women's Day Symposium, March 2022.
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Chan, Yolande. Facilitator at the 鈥淐rossroads between Digital Innovation and Digital Transformation鈥 Professional Development Workshop, International Conference on Information Systems, Munich, Germany, December 2019.
Bassellier, Genevi猫ve (moderator), Yolande Chan, Shaila Miranda, and Sue Newell. 鈥淚nnovation Adoption, Use, and Diffusion: How Ecosystems Matter.鈥 Panel, DIGIT (Diffusion of IT) pre-ICIS Workshop, Munich, Germany, December 2019.
Chan, Yolande. Mentor at the JAIS-MISQ Executive Joint Special Issue on Artificial Intelligence in Organizations Workshop, International Conference on Information Systems, Munich, Germany, December 2019.
Loebbecke, Claudia, and Yolande Chan. Organizers of the 鈥淪enior Scholars Slam,鈥 International Conference on Information Systems, Munich, Germany, December 2019.
Chan, Yolande. 鈥淭he Job Application and Interview Process.鈥 Faculty Roundtable presenter at the Doctoral Student Corner, International Conference on Information Systems, Munich, Germany, December 2019.
Chan, Yolande (moderator), Wojiech Gryc, Brett Huneycutt, and Jason Stanley. 鈥淏usiness and Technology鈥 Panel, Rhodes Scholars Alumni Conference, Victoria University (within the University of Toronto), Toronto, September 2019.
Chan, Yolande, Adriane Randolph, and Donald Wynn. 鈥淥btaining Tenure.鈥 Panel, PhD Project Faculty Alumni Meeting, Americas Conference on Information Systems (AMCIS), New Orleans, August 2018.
Chan, Yolande E., Suchit Ahuja, Farzam Boroomand, and Arman Sadreddin. 鈥淒igital Affordances and Innovation: What do we Know and Where are we Going?鈥 Presentation at Queen鈥檚-HEC Colloquium, Kingston, June 2018.
Chan, Yolande, Chris McKenna, and Rob Moir. 鈥淏uilding and Supporting Research Collaborations.鈥 Panel, Canadian Federation of Business School Deans (CFBSD) Associate Deans Research Conference, Toronto, May 2018.
Chan, Yolande, Cecil Chua, Liz Davidson, Fred Niederman, and Jason Thatcher. 鈥淏reak Your Shackles! Emancipating Information Systems from the Tyranny of Peer Review.鈥 Panel, International Conference on Information Systems, Seoul, South Korea, December 2017.
Chan, Yolande. 鈥淭he Importance of Community-University Knowledge and Technology Exchanges.鈥 Research Impact and Contributions to Knowledge (RICK) Conference, Cambridge University, UK, May 2017.
Chan, Yolande, T.P. Liang, and Blaize Reich. 鈥淟essons Learned as a Senior University Administrator.鈥 Meeting of the AIS College of Academic Leadership, International Conference on Information Systems, Dublin, Ireland, December 2016.
Chan, Yolande. 鈥淪upervising Methodological Innovation: Encouraging Emergent Methods in New Researchers.鈥 QCA Professional Development Workshop, Association for Information Systems 2016 Americas Conference (AMCIS), San Diego, August 2016.
Chan, Yolande. 鈥淭ransitions to Academic Leadership.鈥 Presentation prepared for the Professional Development Symposium, Association for Information Systems Americas Conference (AMCIS), San Diego, August 2016.
Chan, Yolande. Entrepreneurship in Business Session Chair. International Conference on Innovation and Entrepreneurship, Toronto, April 2016.
Chan, Yolande, and Suchit Ahuja. 鈥淒igital Ecodynamics in Small Firms: Using Information Technology to Compete.鈥 International Conference on Information Systems, Fort Worth, Texas, December 2015.
Levallet, Nad猫ge, and Yolande Chan. 鈥淯sing IT to Unleash the Power of Strategic Improvisation.鈥 International Conference on Information Systems, Fort Worth, Texas, December 2015.
Ahuja, Suchit, and Yolande Chan. 鈥淐onfigurations of IT-enabled Strategy and Innovation in Canadian SMEs.鈥 QCA Professional Development Workshop, Academy of Management, Vancouver, August 2015.
Denford, James, and Yolande Chan. 鈥淪trategic Alignment versus Ambidexterity: Complexity in IS, Business and Knowledge Strategies.鈥 QCA Professional Development Workshop, Academy of Management, Vancouver, August 2015.
Jenkin, Tracy, Yolande Chan, Rajiv Sabherwal and Keith Rogers. 鈥淎mbition, Actions and Alignment in IS Projects.鈥 QCA Professional Development Workshop, Academy of Management, Vancouver, August 2015.
Chan, Yolande. Governing IT for Value Realization Roundtable Facilitator, CIO Symposium. Annual Conference of the International Conference on Information Resources Management (Conf-IRM), Ottawa, May 2015.
Chan, Yolande. Information Security, Privacy, and Risk Management Session Chair. Annual Conference of the International Conference on Information Resources Management (Conf-IRM), Ottawa, May 2015.
Chan, Yolande. 鈥淐areer Planning - Managing the Next Steps.鈥 ICIS Junior Faculty Consortium, Senior Faculty Advisor. International Conference on Information Systems, Orlando, Florida, December 2012.
Chan, Yolande. IS Adoption and Identification Session Chair. Annual Conference of the Administrative Sciences Association of Canada, Montreal, July 2011.
Chan, Yolande, and Wayne Caldwell. 鈥淭apping into Research to Grow Prosperity.鈥 Southwest Economic Alliance Assembly, June 2011.
Ragetlie, Norman, Yolande Chan, Erika Bailey, and Wayne Caldwell. 鈥淭aking the Pulse of Small Town Ontario: Current Priorities and Emerging Concerns.鈥 Rural Ontario Municipal Association Conference, Toronto, Ontario, February 2011.
Chan, Yolande. 鈥淯niversity-Community Knowledge Mobilization Partnerships.鈥 Innovation 2010, Ottawa, Ontario, December 2010.
Chan, Yolande, and Dan Taylor. Rural Community Sustainability Presentation at the SSHRC-funded 鈥淭aking the Next Steps鈥 Conference, Camrose, Alberta, October 2010.
Chan, Yolande, and Jeff Dixon. 鈥淩ural Economic Development Priorities: Research Making a Difference.鈥 Eastern Ontario Community Futures Development Corporation Network Inc. Workshop, Calabogie, Ontario, October 2010.
Mitchell, Andy, Yolande Chan, Jeff Dixon, and Bob Millard. 鈥淧artnering with Educational Institutions.鈥 Ontario East Municipal Conference, Kingston, Ontario, September 2010.
Chan, Yolande. 鈥淚ntroduction to The Monieson Centre.鈥 Presentation to the Retired Executives Living in Kingston - RELIKs, Kingston, Ontario, June 2010.
Chan, Yolande. 鈥淭he Role of Universities in a Knowledge-Based Economy.鈥 Invited presentation at 鈥淔ocus 2010 - Are You Ready for a Booming Economy?鈥, The Capital Corridor, Alexandria Bay, New York, June 2010.
Chan, Yolande. 鈥淐ollaboration and Community in a Global World.鈥 Keynote presentation, Conf-IRM, Montego Bay, Jamaica, May 2010.
Chan, Yolande, Craig Desjardins, Betsy Donald and Kevin Stolarick, 鈥淭he Rural Creative Economy: Agenda for Research.鈥 Smith School of Business, Kingston, Ontario, May 2010.
Chan, Yolande. 鈥淓conomic Development in Rural Communities.鈥 Keynote presentation, U-Links Celebration of Research in Haliburton County, Ontario, March 2010.
Chan, Yolande, Craig Desjardins, Jeff Dixon, and Harold Flaming. 鈥淩ural Economic Development Priorities: Research Making a Difference.鈥 Rural Ontario Municipal Association Conference, Toronto, Ontario, February 2010.
Dixon, Jeff, and Yolande Chan. 鈥淗ow Knowledge Resources can help Address Community Development Issues.鈥 Ontario East Municipal Conference, Kingston, Ontario, September 2009.
Chan, Yolande. 鈥淎 Queen鈥檚 Example of Successful Knowledge Mobilization - The Knowledge Impact in Society Project.鈥 Panel presentation at the Monieson Centre鈥檚 Conference, Knowledge Mobilization and Grant Proposal Writing: A Researcher's Guide, held in Kingston, Ontario, June 2009.
Chan, Yolande. 鈥淚ntroduction to the Knowledge in Society Project.鈥 The Monieson Centre鈥檚 Knowledge Impact in Society Showcase Event, Kingston, Ontario, April 2009.
Annis, Robert, Yolande Chan, Ryan Gibson, Robert Greenwood, Ted Lomond (Chair), Bill Reimer and Laura Ryser. 鈥淓xploring the Role of Canadian University Research Centres in Knowledge Mobilization, Rural Capacity Building and Community Engagement.鈥 Panel at the Knowledge in Motion Conference, Newfoundland, October 2008.
Desjardins, Craig, and Yolande Chan. 鈥淜nowledge-Based Economic Development Research.鈥 Ontario East Municipal Conference, Kingston, Ontario, September 2008.
Chan, Yolande. 鈥淎cademia: The Good, Bad and Ugly. Lessons Learned.鈥 Invited plenary presentation at the PhD Project Information Systems Doctoral Students Association Conference, AMCIS, Toronto, August 2008.
Benbasat, Izak, Yolande Chan, Dianne Cyr, Michele Dupuis and Blaize Reich. 鈥淥btaining SSHRC and Other Research Grants.鈥 Panel at the Annual Conference of the Administrative Sciences Association of Canada, Ottawa, June 2007.
Chan, Yolande. ICIS Women鈥檚 Breakfast Coordinator. International Conference on Information Systems, Milwaukee, December 2006.
Chan, Yolande. 鈥淢anaging Privacy and Security in the Marketplace.鈥 The Privacy Survey Research Workshop, Globalization of Personal Data Project, Queen's University, Kingston, November 2006.
Chan, Yolande. IS Governance Session Chair. Administrative Sciences Association of Canada, Banff, Alberta, June 2006.
Chan, Yolande. Consumer Data Flows Session Facilitator. Dynamics of Data Flows Conference, Kingston, Ontario, February 2006.
Greenaway, Kathleen, and Yolande Chan. 鈥淐onsumer Dataflows and Privacy: Examining Privacy Disclosure Statements in Canadian Financial and Retail Sectors.鈥 Dynamics of Data Flows Conference, Kingston, Ontario, February 2006.
Greenaway, Kathleen, and Yolande Chan. MIS Privacy Researchers Meeting Coordinators. International Conference on Information Systems, Las Vegas, December 2005.
Chan, Yolande. ICIS Women鈥檚 Breakfast Coordinator. International Conference on Information Systems, Las Vegas, December 2005.
Chan, Yolande. Theory Development in Knowledge Management Systems Session Chair. International Conference on Information Systems, Las Vegas, December 2005.
Chan, Yolande. 4th Annual Knowledge Management Doctoral Consortium, Faculty Discussant. Queen鈥檚 University, Kingston, October 30-November 1, 2005.
Chan, Yolande. Theorizing Surveillance Workshop Session Chair. Globalization of Personal Data Project, Queen鈥檚 University, Kingston, May 2005.
Chan, Yolande. Evolution of the Information Systems Field Session Chair. Administrative Sciences Association of Canada, Toronto, May 2005.
Chan, Yolande. 鈥淓valuating Knowledge Strategies and Systems.鈥 Presentation at Queen鈥檚-HEC Colloquium, Kingston, May 2005.
Chan, Yolande. 鈥淚nformation Privacy: Management: Proactive vs. Reactive Approaches鈥 Panel Chair. Panelists: Mary J. Culnan, Gary Laden, Toby M. Levin, and H. Jeff Smith. International Conference on Information Systems (ICIS), Washington, D.C., December 2004.
Chan, Yolande. ICIS Junior Faculty Consortium, Senior Faculty Advisor. Washington, D.C., December 2004.
Chan, Yolande. ICIS Women鈥檚 Breakfast Coordinator. International Conference on Information Systems, Washington, D.C., December 2004.
Chan, Yolande. The International Conference on Intellectual Capital, Knowledge Management and Organizational Learning, Session Chair. Toronto, October 2004.
Chan, Yolande. Biometrics and Databases Session Chair. The State Borders and Border Policing Workshop sponsored by the SSHRC-funded Globalization of Personal Data Project, Queen鈥檚 University, August 2004.
Chan, Yolande. 鈥淲hat do IT Specialists Know about Managing Change?鈥 Discussant. ASAC Conference, MIS Division, Quebec City, June 2004.
Chan, Yolande. 鈥淧rivacy in the New Millennium鈥 Panel Chair. ASAC Panel (MIS Division). Panelists: Louis Beaubien (Western University), Kathleen Greenaway (Queen鈥檚) and Bill Bonner (University of Calgary). Halifax, Nova Scotia, June 2003.
Chan, Yolande. 鈥淧rivacy and Mobile Commerce Symposium鈥 Conference Planner (with David Lyon). Kingston, Ontario, May 2003.
Chan, Yolande. 鈥淎n Investigation of the Management Challenges Faced by Rapid Growth Enterprises.鈥 Presentation of a paper co-authored with Chad Saunders. Entrepreneurship Division, ASAC conference, London, Ontario, May 2001.
Chan, Yolande. 鈥淎n Examination of Non-Traditional Instruction: The Nortel Networks-Sponsored UCC鈥 Panel Chair. ASAC Panel (MIS, Strategy, Entrepreneurship, and Management Education Divisions).
Panelists: Kathleen Greenaway (Queen鈥檚), Uma Kumar (Carleton), John Pliniussen (Queen鈥檚) and Paul Rome (McMaster). London, Ontario, May 2001.
Chan, Yolande. IT Strategy and E-Commerce Session Chair. ASAC Conference, MIS Division, London, Ontario, May 2001.
Chan, Yolande. Management of IT Education Session Chair. Information Resources Management Association (IRMA) International Conference, Toronto, May 2001.
Chan, Yolande. 鈥淓-business Curriculum: What Skill Sets do our Students Need?鈥 Two panel presentations with Kathleen Greenaway and Douglas Reid. Information Resources Management Association (IRMA) International Conference, Toronto, May 2001.
Chan, Yolande. Intelligent Transportation Systems and Geodemographic Practice Session Chair. Surveillance Categories, Risk, and Social Ordering Workshop, Department of Sociology, Queen鈥檚 University, Kingston, Ontario, May 2001.
Chan, Yolande. 鈥淎ligning Business and Information Systems: The Importance of Virtual Organization Structure.鈥 A presentation at the Academy of Management Conference, Toronto, August 2000.
Chan, Yolande. 鈥淭he Strategic Consequences of Information Technology Management鈥 Symposium Contributor. Academy of Management Conference, Toronto, August 2000.
Chan, Yolande. 鈥淒eveloping Health Information Networks: Challenges and Solutions鈥 Panel Chair. Administrative Sciences Association of Canada (ASAC-IFSAM) Conference, Montreal, July 2000.
Chan, Yolande. 鈥淭aking Stock: What We Have Learned About the Organizational Impacts of Information Technology and What We Still Need to Know鈥 Session Chair. (Guest Speaker: Dr. Dan Robey.) Administrative Sciences Association of Canada (ASAC-IFSAM) Conference, Montreal, July 2000.
Chan, Yolande. 鈥淎ligning Technology Investments鈥 Topic Presenter/Resource. Innovators Alliance Conference, Knowledge Caf茅. Toronto, May 2000.
Chan, Yolande. 鈥淯sing IT to Promote Knowledge Management.鈥 An invited plenary presentation made at the 16th annual Jamaica Computer Society conference, Kingston, Jamaica, October 1999. A related presentation was also made to the JCS Executive Group (an elite group of CIOs and CEOs). A radio interview on knowledge management and its implications for developing nations was also given.
Chan, Yolande. 鈥淚S Strategic and Structural Alignment: Eight Case Studies.鈥 A presentation at the Association for Information Systems 1999 Americas Conference (AMCIS), Milwaukee, Wisconsin, August 1999.
Chan, Yolande. 鈥淢IS Research鈥 Discussant. Administrative Sciences Association of Canada Conference, St. John, New Brunswick, June 1999.
Chan, Yolande. 鈥淚T Value - The Great Divide between Qualitative and Quantitative, and Individual and Organizational, Measures.鈥 A presentation at the Fifth European Conference on the Evaluation of Information Technology, Reading, U.K., November 1998.
Chan, Yolande. 鈥淚nvestigating Business and Information Systems Structure, Alignment and Performance.鈥 A presentation at the Information Resources Management Association (IRMA) International Conference, Boston, Massachusetts, May 1998.
Chan, Yolande. 鈥淕oing Beyond the Firm: Non-traditional Organizational Structures鈥 Session Chair. International Conference on Information Systems, Atlanta, Georgia, December 1997.
Chan, Yolande. 鈥淧rofiting from the Experiences of Junior Faculty鈥 Panelist. Women鈥檚 Breakfast, International Conference on Information Systems, Atlanta, Georgia, December 1997.
Chan, Yolande. 鈥淢easurement Issues in Information Systems Research.鈥 A panelist with Genevieve Bassellier and Blaize Reich at the Administrative Sciences Association of Canada Conference, St. John鈥檚, Newfoundland, May-June, 1997. The panel was moderated by Izak Benbasat.
Chan, Yolande. 鈥淲omen in Business School Faculty.鈥 A presentation at the Women鈥檚 Breakfast, International Conference on Information Systems, Cleveland, Ohio, December 1996.
Chan, Yolande. 鈥淎ligning Information Technology with Business Strategy.鈥 A presentation to the Executive Group at the 13th Annual Conference of the Jamaica Computer Society, Montego Bay, Jamaica, October 1996.
Chan, Yolande. 鈥淎ligning Business and Information Systems: Case Studies.鈥 An invited plenary presentation at the 13th Annual Conference of the Jamaica Computer Society, Montego Bay, Jamaica, October 1996.
Chan, Yolande. 鈥淚S Use, Usefulness, and Ease of Use鈥 Session Chair. Administrative Sciences Association of Canada Conference, Montreal, May 1996.
Chan, Yolande. Alternative IS Research Methodologies Session Chair. International Conference on Information Systems, Vancouver, British Columbia, December 1994.
Chan, Yolande. 鈥淎ligning Business and IS Strategy.鈥 A presentation at the Annual Conference of the Society for Information Management, Salt Lake City, Utah, September 1994.
Chan, Yolande. 鈥淚nvestigating Information Systems Strategic Alignment.鈥 A presentation at the International Conference on Information Systems, Orlando, Florida, December 1993.
Chan, Yolande. 鈥淎ssessing Information Systems Strategy.鈥 A presentation at the Administrative Sciences Association of Canada Conference, Lake Louise, Alberta, June 1993.
Chan, Yolande. 鈥淎ssessing the Strategic Value of Company Information Systems.鈥 A presentation at the Marketing Science Institute Conference, Dallas, Texas, December 1992.
Chan, Yolande. Information Systems Development Session Chair. Administrative Sciences Association of Canada Conference, Quebec City, June 1992.
Chan, Yolande. 鈥淎ssessing the Strategic Fit of Information Systems.鈥 A presentation at the Marketing Science Institute Conference, Boston, Massachusetts, May 1991.
Chan, Yolande. 鈥淔rameworks for Identifying Strategic Information Systems Opportunities - A Critique.鈥 A presentation at the Administrative Sciences Association of Canada Conference, Whistler, British Columbia, June 1990.
Other Presentations
Research Leadership
Chan, Yolande. Opening and Closing Remarks. AIS College of Senior Scholars Annual Meeting, International Conference on Information Systems 2023, Hyderabad, India, December 2023.
Chan, Yolande. 鈥淧ublishing in the Journal of Strategic Information Systems: An Update.鈥 Journal of Strategic Information Systems Editorial Board Meeting, International Conference on Information Systems 2023, Hyderabad, India, December 2023.
Chan, Yolande. 鈥淎n Introduction to the Journal of Strategic Information Systems.鈥 Journal of Strategic Information Systems Reception, International Conference on Information Systems 2023, Hyderabad, India, December 2023.
Atanasiadis, Reena, Yolande Chan, and Khaled Hassanein, with Michael Henry (moderator). 鈥淭he Role of Deans in Philanthropy鈥 Panel, Annual National Conference, Business Schools Association of Canada, Montreal, Canada, November 2023.
Chan, Yolande, David Eidelman, and Sean Ferguson. 鈥淎 Day in the Life of a Dean.鈥 苹果淫院 鈥淔aculty Matters鈥 Panel, held virtually, November 2022.
Chan, Yolande (moderator), with Bin Chang, Josianne Marsan, Trish Reay, and Ozgur Turetken. 鈥淏uilding Research Cultures in Business Schools鈥 Panel, Associate Deans (Research) Meeting, Business Schools Association of Canada, January 2021.
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Chan, Yolande. 鈥淎ccelerating Research and Thought Leadership at Smith: Centres, Ecosystems, Collaborations, and Partnerships.鈥 Fireside Chat Facilitation. Faculty Retreat, Smith School of Business, September 2020.
Chan, Yolande, Christopher Deluca, Nancy Martin and Ram Murty. 鈥淓ffective Graduate Supervision.鈥 School of Graduate Studies Workshop, Queen鈥檚 University, Kingston, Ontario, June 2019.
Chan, Yolande. 鈥淭ribute to the Outgoing Interim Vice-Principal (Research)鈥. Reception for Dr. John Fisher, June 2018.
Allingham, John, Yolande Chan, and Cathy Crudden. 鈥淎 Research Plan for Funding Success鈥 Panel. Research Development Day, Queen鈥檚 University, May 2018.
Chan, Yolande. 鈥淔inding Your Research Niche鈥 Roundtable. PhD-MSc Consortium, Smith School of Business, Kingston, Ontario, September 2017.
Chan, Yolande. 鈥淚ntroductory Remarks鈥 at 鈥淒ata Day 2015: Managing Queen鈥檚 University Research Data鈥, Queen鈥檚 University, Kingston, Ontario, May 2015.
Chan, Yolande. 鈥淚ntroductory Remarks鈥 at the Social Sciences and Humanities Research Council of Canada/Canadian Association for Graduate Studies (SSHRC/CAGS) 鈥淚magining Canada鈥檚 Future鈥 Roundtable at Queen鈥檚 University, Kingston, Ontario, April 2015
Barling, Julian, Yolande Chan, and Michael Welker. 鈥淢eet the Editors鈥 Panel. PhD-MSc Consortium, Smith School of Business, Kingston, Ontario, September 2014.
Chan, Yolande. 鈥淥pening Remarks.鈥 Monieson Centre Economic Revitalization Conference: Mapping the Future 鈥 Technology, People and Rural Prosperity, Kingston, Ontario, April 2014.
Chan, Yolande, Steven Salterio, and Michael Welker. 鈥淢eet the Editors鈥 Panel. PhD-MSc Consortium, Smith School of Business, Kingston, Ontario, September 2013.
Chan, Yolande, and Jeff Dixon. 鈥淔ostering Innovation through Academic-Community Partnerships.鈥 Monieson Centre Economic Revitalization Conference: Building Rural Resilience through Entrepreneurship and Innovation, Kingston, Ontario, April 2013.
Chan, Yolande. 鈥淐losing Remarks.鈥 Monieson Centre Economic Revitalization Conference: Sustainable Economies, Sustainable Communities, Kingston, Ontario, April 2012.
Chan, Yolande. 鈥淐reative Rural Economy: From Theory to Practice鈥 Conference Co-Host. Queen鈥檚 University and Prince Edward County, Kingston and Picton, Ontario, June 2011.
Chan, Yolande. 鈥2nd Annual Study of Business and Knowledge Workshop for Graduate Students鈥 Host. The Monieson Centre, Smith School of Business, Queen鈥檚 University, Kingston, Ontario, May 2011.
Chan, Yolande. 鈥3rd Annual Knowledge in Society Project Showcase Event鈥 Host. The Monieson Centre, Smith School of Business, Queen鈥檚 University, Kingston, Ontario, April 2011.
Chan, Yolande. 鈥淢onieson Ideas Seminar Series鈥 Host. The Monieson Centre, Smith School of Business, Queen鈥檚 University, Kingston, Ontario, October 2010-May 2011.
Chan, Yolande. 鈥淔ostering Entrepreneurship in the Creative Economy鈥 Conference Host. Queen鈥檚 University, Kingston, Ontario, November 2010.
Adams, Michael, Tim Bryant, Yolande Chan, Kim Nossal, Jill Scott, and John Smol. 鈥淎cademic Writing Team Town Halls.鈥 Queen鈥檚 University, Kingston, Ontario, July 2010, August 2010, and September 2010.
Chan, Yolande. 鈥1st Annual Study of Business and Knowledge Workshop for Graduate Students鈥 Host. The Monieson Centre, Smith School of Business, Queen鈥檚 University, Kingston, Ontario, May 2010.
Chan, Yolande. 鈥2nd Annual Knowledge in Society Project Showcase Event鈥 Host. The Monieson Centre, Smith School of Business, Queen鈥檚 University, Kingston, Ontario, April 2010.
Chan, Yolande. 鈥淐reative Economy Seminar Series鈥 Host. The Monieson Centre, Smith School of Business, Queen鈥檚 University, Kingston, Ontario, Winter 2010.
Chan, Yolande. 鈥淚ntroduction to the Monieson Centre鈥檚 Knowledge Impact in Society Project.鈥 Presentations given in 2008-10 in Discovery Workshops hosted by community futures development corporations and partner organizations in the counties/communities of Chatham, Elgin, Frontenac, Greater Peterborough, Grenville, Haliburton, Kawartha Lakes, Lennox & Addington, North and Central Hastings/South Algonquin, Prince Edward, Renfrew, South Lake, Thousand Islands, and Valley Heartland.
Chan, Yolande. 鈥淲hy Researchers should Mobilize Knowledge: The Benefits.鈥 Presentation at a CAURA (Canadian Association of University Research Administrators) Queen鈥檚 University Research Services event, Kingston, December 2009.
Chan, Yolande. 鈥淭he Monieson Centre: An Overview.鈥 Presentation at a Smith School of Business Faculty Forum, Queen鈥檚 University, Kingston, Ontario, November 2009.
Chan, Yolande. 鈥淲orking Effectively and Managing Time.鈥 Presentation at a regional meeting of economic development officers, hosted by the Ontario Ministry of Food and Rural Affairs, Belleville, November 2009.
Chan, Yolande. 鈥淎 Discussion of the Nature and Values of the University, Issues of Interdisciplinarity, and the Relations between the University and the Broader Community.鈥 Presentation at the Principal鈥檚 Installation Symposium, Queen鈥檚 University, Kingston, Ontario, October 2009.
Chan, Yolande. 鈥淜nowledge Mobilization and Grant Proposal Writing: A Researcher鈥檚 Guide鈥 Conference Co-Host. Queen鈥檚 University, Kingston, Ontario, June 2009.
Massey, Jennifer, Yolande Chan, J.P. Shearer, and Paul Smith. 鈥淩ecruiting and Retaining Queen鈥檚 Graduates.鈥 Presentation to Student Affairs, Queen鈥檚 University, Kingston, Ontario, January 2009.
Chan, Yolande. 鈥淩ecruiting Queen鈥檚 Graduates.鈥 Presentation at the Business Forecast Luncheon, Kingston, Ontario, December 2008.
Chan, Yolande. 鈥淔rom Surviving to Thriving: An Eastern Ontario Perspective,鈥 Rural Vitality Conference Co-Host. Kingston, Ontario, May 2008.
Chan, Yolande. 鈥淩esearch Centres: Lessons Learned.鈥 Presentation at the Roundtable on Research Centres, Law Faculty, Queen鈥檚 University, Kingston, Ontario, December 2006.
Chan, Yolande. 鈥淩esearch and Teaching: Lessons Learned.鈥 Presentation at the School of Management, University of the West Indies (Mona Campus), Kingston, Jamaica, July 2006.
Chan, Yolande. 鈥淎ssessing Knowledge Strategies and Systems.鈥 Presentation to the MIS department at the University of British Columbia, Vancouver, May 2005.
Chan, Yolande. 鈥淨CED: A Research Update.鈥 A presentation at the Queen鈥檚 Centre for Enterprise Development 3rd Annual Advisor Conference, Goodes Hall, Kingston, Ontario, October 2002.
Chan, Yolande. 鈥淩esearch Opportunities: Choices to be Made.鈥 A Queen鈥檚 MIS Research Colloquium presentation, Queen鈥檚 University, Kingston, Ontario, August 2002.
Chan, Yolande. 鈥淧reparing SSHRC Applications: Lessons Learned.鈥 A Social Sciences and Humanities Research Council of Canada (SSHRC) Workshop, organized by the Queen鈥檚 University Research Services, Kingston, Ontario, June 2002.
Chan, Yolande. 鈥淜nowledge Roundtable: Health Care and Knowledge Management鈥擝uilding Bridges to Better Patient Care鈥 Session Chair. Donald Gordon Centre, Kingston, Ontario, March 2002.
Chan, Yolande. 鈥淩eflections on Research.鈥 Research Seminar Series presentation, Smith School of Business, Kingston, Ontario, April 2001.
Chan, Yolande. 鈥淟eadership Requirements and Challenges in the Development of Health Information Networks.鈥 A presentation to the Information Technology Task Force of the South Eastern Ontario Health Network, Kingston, Ontario, June 1998.
Chan, Yolande. 鈥淐hallenges to Participating in Healthcare Research鈥擜 Business Professor鈥檚 Perspective.鈥 A presentation at the Queen鈥檚 Health Services Research Awareness Forum, Kingston, Ontario, April 29, 1998.
Equity, Diversity and Inclusion
Chan, Yolande, Lesley Fellows, Lisa Shapiro, and Viviane Yargeau. 鈥淲omen in Leadership鈥 Panel, Deans Town Hall, 苹果淫院 Advancement, Montreal, December 2023.
Chan, Yolande. 鈥淎dvancing Women in Leadership.鈥 Invited Speaker, 苹果淫院 Women, Leadership and Philanthropy meeting, Toronto, Canada, September 2022.
Chan, Yolande. 鈥淐ongratulating our Black Graduates.鈥 Black Grad Ceremony Speaker, 苹果淫院, Canada, May 2022.
Chan, Yolande. 鈥淟eadership in the Next Century鈥 苹果淫院 Panel, Dubai Expo, United Arab Emirates, March 2022.
Chan, Yolande. 鈥淎 Conversation with Dean Yolande Chan鈥 苹果淫院 Alumni Event, Dubai Expo, United Arab Emirates, March 2022.
Chan, Yolande. 鈥淎cademic Initiatives and Partnerships.鈥 Presentation at the Board of Governors Retreat, 苹果淫院, February 2022.
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Riemenschneider, Cindy (moderator), Monica Adya, Yolande Chan, Anne Massey, and Erica Wagner. 鈥淐aptains of the Business School/College Vessel: Women Steering through Storms鈥 Panel. 2nd AISWN International Research Workshop on Women, IS and Grand Challenges, ICIS, December 2021.
Chan, Yolande. 鈥淟essons I Learned about EDII at Queen鈥檚.鈥 Presentation to the 苹果淫院 Black Faculty and Staff Caucus, November 2021.
Chan, Yolande, Patrick Egbunonu, and Norman Musengimana. 鈥淜ingston Black Entrepreneurs and Business Owners Fireside Chat鈥 Facilitation, Kingston, Ontario, February 2021.
Badmos, Mofi (moderator), Tenniel Brown, Yolande Chan, Ragavendran Gopalakrishnan, and Kate Rowbotham. 鈥淓xploring Allyship: The Power of Change.鈥 Panelist, Smith Black Business Association Event, August 2020.
Beauregard, Jean-Phillipe, Yolande Chan, Philip Howard, and Malinda Smith. 鈥淯nderstanding Issues Surrounding Systemic Anti-Black Racism.鈥 Staff Meeting, Social Sciences and Humanities Research Council of Canada, June 2020.
Chan, Yolande. 鈥淓xpanding our Knowledge 鈥 Understanding Racism.鈥 Staff Meeting, MBA and Masters Programs, Smith School of Business, June 2020.
Chan, Yolande, Bonnie Cooke, Katrina Galas, Nicole German, and Michael Young. 鈥淲omen of Influence鈥 Panel, Queen鈥檚 Student Alumni Association (QSAA) Conference, Queen鈥檚 University, Kingston, Ontario, January 2020.
Chan, Yolande, Hazel Claxton, Jeanelle Dundas, and Ramona Gallagher. 鈥淲omen in Business and Law鈥 Panel, Queen鈥檚 for Critical Empowerment (QFCE) Inaugural Conference, Queen鈥檚 University, Kingston, Ontario, January 2019.
Chan, Yolande. 鈥淪ucceeding as a Woman at Queen鈥檚: Lessons Learned鈥, Ban Righ Centre Female Faculty Mentoring Lunch, Queen鈥檚 University, Kingston, Ontario, November 2018.
Chan, Yolande. 鈥淩eflection on One Woman鈥檚 Life,鈥 Plenary Presentation at 鈥淓ngaging Women at Queen鈥檚,鈥 an event sponsored by the Queen鈥檚 Human Rights and Equity Office, Queen鈥檚 University, Kingston, Ontario, November 2014.
Service Activities
Service at 苹果淫院
2022- present: 苹果淫院 Innovation Fund Advisory Board
2022- present: Ex officio member, Desautels Strategy Committee
2022- present: Ex officio member, Desautels Hiring Committee for Chairs
2022- present: Ex officio member, Desautels Merit Committee (Teaching)
2022- present: Ex officio member, Desautels Merit Committee (Service and Service Awards)
2021- 2022: Ex officio member, Desautels Merit Committee (Teaching and Service)
2021- present: Ex officio member, Desautels Merit Committee (Research and Workload)
2021- present: Ex officio member, Desautels EDI Working Group
2021- present: Chair, Desautels Faculty Council
2021- present: Chair, Desautels Faculty Council Sub-Committee on Submitted Agenda Items
2021- present: Chair, Desautels Academic Committee & Recruitment Subcommittee of the Academic Committee
2021- present: Chair, Desautels UTC (University Tenure Committee)
2021- present: Senate, 苹果淫院
2021- present: Dean, Desautels Faculty of Management
Service to Granting Agencies and Research Programs
Research Leadership
2022 - 2023: Government of Canada Advisory Panel on the Federal Research Support System
2018 - 2019: Consortia Advancing Standards in Research Administration Information (CASRAI) Social Sciences and Humanities (SSH) Impacts Project Working Group
2016: Insight Competition Advisory Committee, Social Sciences and Humanities Research Council of Canada
2014 - 2015: Advisory Committee on Research Grants Success Rates, Social Sciences and Humanities Research Council of Canada
2013 - 2021: College of Reviewers, Mitacs Research Program
2012 - 2013: Peer Review Committee, Connection Grants, Social Sciences and Humanities Research Council of Canada
2001 - 2002: Initiative on the New Economy (INE) Development and Outreach Grants Adjudication Committee, Social Sciences and Humanities Research Council of Canada
Equity, Diversity and Inclusion
2021 - 2023: National Science Foundation (NSF) ADVANCE Impact IT Best Practices Group (to increase the advancement of women in IT, and create best practices and systems in AIS that support women)
Service to Conferences and Associations
Research Leadership
2023: Association for Information Systems (AIS) Fellows Committee
2023 - Present: Convenor, College of Senior Scholars, Association for Information Systems (AIS)
2023 - Present: Chair, 2024 EFMD Deans and Directors General Conference
2023 - Present: 2024 EFMD Deans and Directors General Conference Steering Committee
2023: 1982 Class Leader, 120th Rhodes Trust Anniversary Celebrations
2017 - 2021: Conference Co-Chair (with Marie-Claude Boudreau), Americas Conference on Information Systems (AMCIS) 2021 鈥 a virtual event originally planned to take place in Montr茅al, Canada
2017 - 2019: General Conference Senior Advisor, Americas Conference on Information Systems (AMCIS) 2019 in Mexico
2017: Mentor, International Conference on Information Systems (ICIS) Junior Faculty Consortium
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2012: Mentor, ICIS Junior Faculty Consortium
2009 - 2010: Chair, Organizational Learning, Knowledge and Capabilities 2010 Doctoral Consortium
2008: ICIS 2008 Doctoral Dissertation Competition Co-Chair
2006 - 2008: ICIS 2007 Doctoral Consortium Co-Chair
Equity, Diversity and Inclusion
2020 - 2021: Member, Task Force on Journal Board Diversity, Association for Information Systems (AIS)
2020 - 2021: Addressing Diversity in Digitalization Mini-Track Co-Chair (with Janina Sundermeier and Hannes Rothe) in the Knowledge Innovation and Entrepreneurial Systems Track, Hawaii International Conference on System Sciences (HICSS) (for the 2021 and 2022 conferences in Hawaii, USA)
Other Service
Research Leadership
2022 - 2023: Government of Canada Advisory Panel on the Federal Research Support System
2019 - 2021: Research Advisory Board, The Globe and Mail Report on Business Magazine
Equity, Diversity and Inclusion
2012-2015, 2020- 2022: Mentor, Association for Information Systems (AIS) Women's Network Mentoring Program
Service within Smith School of Business, Queen鈥檚 University
August 2021: E. Marie Shantz Chair in MIS Emeritus Status and Queen鈥檚 Service Completion
Research Leadership
2017 - 2021: Associate Dean (Research and PhD-MSc Programs)
2017 - 2021: Smith School鈥檚 Social Sciences, Arts, and Humanities (SSAH) Peer Research Consultant
2017 - 2019: Scotiabank Centre for Customer Analytics Research Advisory Board
2017: Fulbright Canada Visiting Research Chair Host 2016 - 2017: Monieson Centre Advisory Board
2016 - 2017: Monieson Centre Advisory Board
2008: Smith School of Business Associate Dean (Research, MSc and PhD Programs) Reappointment Committee
2006 - 2011: Director, The Monieson Centre, Smith School of Business
2006 - 2011, 2016 - 2021: Smith School of Business Research Committee
2001- 2002: Chair, Queen鈥檚 Centre for Enterprise Development (QCED) Research Advisory Board
2001, 2007: Smith School of Business Research Award Review Committee
1999 - 2001, 2002 - 2003, 2012 - 2013, 2017 - 2021: Graduate (PhD-MSc) Committee for Business
1992 - 1993, 1993 - 1995, 1995 - 1997: Chair/Co-Chair/Member, Smith School of Business Research Ethics Review Committee
Equity, Diversity and Inclusion
2021: Smith School EDII Director Advisory Committee
2021: Chair, Smith School Blue Sky EDII Project Selection Committee
2020 - 2021: Commerce Anti-Racism and Action Committee
2020 - 2021: Smith School Equity, Diversity, Inclusion and Indigenization (EDII) Taskforce
2020 - 2021: Co-Chair: Smith School EDII Taskforce Working Group on Research and Thought Leadership
2018 - 2020: Smith School Diversity and Inclusion Committee
2018: Smith School Faculty Hiring Diversity Taskforce
Other Service within Queen鈥檚 University
Research Leadership
2021: Queen鈥檚 National Scholar Selection Committee
2021: Centre for Advanced Computing Strategic Planning Advisory Group
2021: Artificial Intelligence (AI) Working Group
2020 - 2021: NSERC (Collaborative Research and Training Experience) CREATE Letter of Intent Internal Selection Committee
2020 - 2021: COVID-19 Graduate Academic Operations Working Group
2019 - 2021: Queen鈥檚 Royal Society of Canada Advisory Committee
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2019 - 2020: Appointments Committee, Surveillance Studies Centre, Faculty of Arts and Science
2019 (June - August): Principal鈥檚 Advisory Committee (PAC) for the Dean of the Smith School of Business
2019: Distinguished University Professor Advisory Committee
2018 - 2021: Surveillance Studies Centre Executive Committee
2017 - 2018: Queen鈥檚 Strategic Research Plan Advisory Writing Group
2017: Principal's Advisory Committee - Vice-Principal (Research)
2017 - 2021: Graduate Studies Executive Council
2015 - 2016 and 2018 - 2021: Queen鈥檚 Research Data Centre Advisory Committee
2015 - 2016: Queen鈥檚 Research Data Working Group
2014 - 2016: Queen鈥檚 Senate Advisory Research Committee
2014 - 2016 and 2018: SSHRC Leader for Queen鈥檚 University
2013 - 2016: Associate Vice-Principal (Research)
2012 - 2013: PARTEQ Innovations Board of Directors
2012 - 2016: Ultra-Large Scale Software Systems CREATE Program Advisory Committee, School of Computing
2005 - 2011: Research on Information Security at Kingston (RISK) Group
Equity, Diversity and Inclusion
2021: Faculty of Arts and Science (Philosophy and Political Studies Departments), Black Political Thought Appointments Committee
2020: Equity, Diversity, Inclusion and Indigeneity (EDII) Canada Research Chairs (CRC) Working Group
2020: Art of Research Adjudication Committee
2019 - 2021: Mentor, Queen's Women's Network Mentoring Program
2019 - 2021: Mentor, Queen鈥檚 Black Alumni Chapter (QBAC) Mentorship Program
2018 - 2021: Provost鈥檚 Designate, University Council on Anti-Racism and Equity (UCARE); Member, Nominating Subcommittee and PICRDI Progress Review Subcouncil
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2017: Co-Chair, Principal鈥檚 Implementation Committee on Racism, Diversity and Inclusion (PICRDI)
2016: Mentor, Employee Resource Group Mentoring Program (a Young Women at Queen鈥檚 Initiative)
1998 - 2000, 2005: Principal鈥檚 Advisory Committee for the Queen鈥檚 National Scholars Program
