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Pandemic breeds empathy in leaders

Karl Moore
Published: 23 August 2021

Professor Karl Moore discusses his recent research on how the COVID-19 pandemic has influenced extroverted and introverted leadership styles. Most people slowly became ambiverts in lockdown, Professor Moore says, with extroverts learning how to be alone and introverts realizing how much they missed social interaction. When leaders on both sides of the social spectrum are forced to step outside their comfort zones, they bring a greater degree of empathy and collaboration to the workplace.

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