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Impacts of Social Interactions and Peer Evaluations on Online Review Platforms

Published: 12 January 2024

Authors:聽Yinan Yu, Warut Khern-am-nuai, Alain Pinsonneault and Zaiyan Wei Publication:聽Journal of Management Information Systems Volume 40, Issue 4, December 2023, Pages 1271-1300

Do Early Words from New Ventures Predict Fundraising? A Comparative View of Social Media Narratives

Published: 12 January 2024

Authors:聽Taha Havakhor, Alireza Golmohammadi, Rajiv Sabherwal and Dinesh K. Gauri Publication:聽MIS Quarterly Volume 47, Issue 2, June 2023, Pages 611-638

The Impact of Online Q&As on Product Sales: The Case of Amazon Answer

Published: 5 May 2023

Authors: Warut Khern-am-nuai, H. Ghasemkhani, D. Qiao and K.N. Kannan Publication: Information Systems Research, Forthcoming

Prof Han awarded FRQSC New Academics Grant

Published: 5 May 2023

Congratulations to Elizabeth Han,聽Assistant Professor in Information Systems, who has been聽awarded the 2023-2024 FRQSC New Academics Grant聽(Soutien 脿 la recherche pour la rel猫ve professorale)...

Delve: Why Friendly AI Chatbots Don鈥檛 Always Deliver Five-Star Customer Service, with Elizabeth Han

Published: 14 April 2023

Logically everyone knows that software doesn鈥檛 have feelings, but AI chatbots that express emotion鈥攁s well as other advanced artificial intelligence tools like

Prof Han's research paper recognized by the Association for Information Systems (AIS)

Published: 6 January 2023

Congratulations to Elizabeth Han,聽Assistant Professor in Information Systems, whose research paper with co-authors Dezhi Yin (University of South Florida) and Han Zhang (Georgia Institute of...

Bots with Feelings: Should AI Agents Express Positive Emotion in Customer Service?

Published: 21 December 2022

Authors: Elizabeth Han, Dezhi Yin and Han Zhang Publication: Information Systems Research, Forthcoming Published online Articles in Advance: December 2, 2022 Abstract:

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