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Journalists and social media users exert influence over product recall decisions

Published: 27 August 2024

In 2023, product recalls in Canada hit an all-time high – there were well over 2,000 of them. Manufacturing companies are typically the ones to issue these recalls, and their decisions are affected...

Better data protections in Europe could encourage participation in retail data collection programs

Published: 3 June 2024

In-store data collection can help retailers provide shoppers with a personalized experience that includes perks like lower prices or options tailored to a shopper’s taste. But uptake for in-store...

SAQ monopoly pads government revenues but isn’t necessarily in shoppers' best interest

Published: 9 May 2024

Despite being a lucrative revenue source for the government, the Société des Alcools du Québec (SAQ) monopoly is under scrutiny for limiting consumer choices, especially for premium spirits like...

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